Hapag-Lloyd Senior Customer Service Associate Salaries by 6 Employees (Updated 2025)

3 - 5 years exp.

₹1.8 Lakh - ₹3.4 Lakhs

Low Confidence

Salary of majority employees

30% less than the average Senior Customer Service Associate Salary in Ports & Shipping Companies for 3 - 5 years of experience

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Last Updated: 1 Jan 2025

Companies similar to Hapag-Lloyd for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (932 salaries)	₹1 L/yr - ₹5.6 L/yr 30% more
Teleperformance Senior Customer Service Associate Salary 0 - 8 years exp. (930 salaries)	₹1 L/yr - ₹5.2 L/yr 48% more	1 job opening
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Concentrix Corporation Senior Customer Service Associate Salary 1 - 8 years exp. (215 salaries)	₹2 L/yr - ₹5.5 L/yr 57% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (214 salaries)	₹1.3 L/yr - ₹6 L/yr 74% more
WNS Senior Customer Service Associate Salary 2 - 12 years exp. (140 salaries)	₹1.6 L/yr - ₹6.7 L/yr 45% more

Senior Customer Service Associate salary at Hapag-Lloyd ranges between ₹1.8 Lakh to ₹3.4 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 6 latest salaries received from various employees of Hapag-Lloyd.

Experience wise Hapag-Lloyd Senior Customer Service Associate salaries

Last Updated: 1 Jan 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.8 L/yr
4 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr
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5 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.4 L/yr

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Salary related reviews for Hapag-Lloyd

3.0

Rated by 1 employees for salary & benefits

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 06 Jul 2022

5.0

for Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

Customer Care Executive in Chennai

IT & Information Security Department

4.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

Skill development - Excellent

+3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

Salary - Poor

Customer Service Associate in Thane

Other Department

4.0

• posted on 14 Jun 2021

5.0

for Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

Salary - Excellent

+5 more

Dislikes

salary and career growth both are slow .

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 27 Apr 2021

4.0

for Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Customer Service Coordinator in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

Salary - Bad

+6 more

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Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Hapag-Lloyd Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Hapag-Lloyd?

Senior Customer Service Associate salary at Hapag-Lloyd in India ranges between ₹1.8 Lakhs to ₹3.4 Lakhs for experience between 3 years to 5 years. According to our estimates it is 30% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Hapag-Lloyd India.

How does the salary of a Senior Customer Service Associate at Hapag-Lloyd India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Hapag-Lloyd is 30% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Hapag-Lloyd to a Senior Customer Service Associate in India?

Tech Mahindra Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.2 Lakhs per year
WNS Senior Customer Service Associate Salary - ₹1.6 Lakhs to ₹6.7 Lakhs per year
Firstsource Solutions Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.6 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Hapag-Lloyd in India?

The estimated take-home salary of a Senior Customer Service Associate at Hapag-Lloyd ranges between ₹16,594 per month to ₹18,300 per month in India. The take-home salary calculation is based on the average Hapag-Lloyd Senior Customer Service Associate salary in India which ranges between ₹1.8 Lakhs to ₹3.4 Lakhs per year for employees with experience between 3 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Hapag-Lloyd?

According to AmbitionBox, 75% of the Hapag-Lloyd Senior Customer Service Associates reported a notice period of 2 Months, 25% reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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Hapag-Lloyd Senior Customer Service Associate Salaries

Hapag-Lloyd Senior Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.