Hafele Senior Customer Service Executive salaries in Mumbai

Likes

Great team and transparency in management. Top management are available to hear you out and take necessary action as required.

Dislikes

Micro management. Very less salary and promotions compared to other companies. Mostly requires you to attend calls and tasks on weekends

Likes

...ork, very very strong culture, and place where employees are taken good care of. They salary and benefits are unmatchable

Dislikes

No career path or growth on next level due to small company and less opportunity

Likes

1) Extensive training. 2) Salary on time. 3) Expenses on time.

Dislikes

1) Too much work pressure and very little salary. You are expected to work 7 days a week because the client is free on Saturdays and Sundays! 2) Very niche segment. Good for beginners who are starting their career, but for experienced players, you will hardly handle a respectable revenue! The whole segment does very little revenue and the category hardly has any focus by the top management! 3) Dumping culture! Even when the company knows that the product will sell through extensive travel and efforts! The distributor feels the pressure and eventually closes down! 4) Blame game environment! You face the pressure of wrong decisions by the higher management, and when all goes wrong, the blame will be put on you! 5) No market standing - Dealers hardly treat your product with respect! You are always begging for orders! 6) No marketing by the higher management, which can help sell the product! 7) Unrealistic sample boxes given for showing samples! You are expected to carry 30kg sample box which don’t even fit in your car! Worse, if you don’t have a car, you carry the 30kg sample box in taxi with you! 8) No value for hardworking employees! No praise for doing the job right and all the blame for missing the unrealistic target for a month! 9) Hardly any salary hike! You run around like a donkey for a peanut percentage hike! Overall- If you join the hardware vertical, you are king, if you join any other luxury vertical- you are worse than a beggar in the market! The luxury segment of Hafele hardly sells!

Likes

The company culture and values provide a good work life balance. The training programmes provide an in depth knowledge of the product range.

Dislikes

Dislikes: 1. Rewards and Compensation 2. Geographical challenges 3. Yet to fall under a fully organised sector

Likes

It's good company to establish your career, fantastic culture and environment. Each & everything here is in proper planned manner.

Dislikes

...n but they didn't provide opportunity of profile growth to existing employees. This practice is also ongoing in case of salary.