Pepperfry Senior Customer Service Executive salaries in Mumbai

Likes

There is ntg to like about in this company. Everything is worst.

Dislikes

Everything. They pull us out by offering a great salary package & torture us for the rest of life.no skill development.no support from higher authorities.lots of pressure.lot of calling activities.its a living hell..dont join this company no matter what.even if the salary is less try to work in a company that makes you happy guys.

Likes

The company treats its employees very nicely...take care of the salary during 31st or feative occations like diwali...the salary is creadited before hand...the cafetteria is filled with verities of teas and coffee...best office to work with...thank you pepperfry for such lovely experience

Dislikes

break times were not fixed...for the calling team...and we use to starv ...so for that the teamleaders should b more concerned.

Likes

There was nothing to like during my time at pepperfry

Dislikes

...n on Friday leading to work on weekends.. Expected to work after working hours.. No reward or bonus for working overtime or festivals... No recognition for good performance.. Technology department is overlooked in comparison to other departments... 20% of CTC is taken as variable which is dependent on so called performance review which is predefined by the management for all employees based on dependency of the department rather than performance of employees.. Basically you cannot provide your own rating as a reporting manager..

Likes

That they give you a good salary but only to make your life hell.

Dislikes

- No work-life balance. Leaving the office at 8:00 Pm is considered early. - No Job Security at all. You can be asked to leave any day anytime. - Things/Strategy/Vision change every day. Every morning there is a new direction, and new ops to follow. You will not be given time to do actually what you were hired for but other things. In fact, you won't get time to breathe, and soon you will lose motivation. - You are expected to drive everything, even the KRAs of your department. - Flattery and Asslicking - Your role and your KRA can be changed anytime without your consent. If you were hired for Marketing, then tomorrow you could be shifted to Supply Chain or another department, as per whims and fancies of the Management. - Please don't join just because they are giving you a good hike or perk. You can be laid off anytime. Do think about stability and peace of mind. Trust me, you won't get it there. Yes, you will learn a lot but at what cost ??

Likes

I get to learn more in less time in this organisation and salary and reimbursements are at perfect time

Dislikes

...he is every thing in the firm Our manager always talks with a abusive language If the person wants only salary not job security then go in pepperfry as job security is worst in this organisation