Genpact Gurgaon / Gurugram Customer Service Representative Salaries by 2 Employees

6 - 8 years exp.

₹3.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 13 Sep 2024

Companies similar to Genpact for Customer Service Representative in Gurgaon / Gurugram

Genpact Customer Service Representative Salary

6 - 8 years exp. (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Representative Salary 0 - 3 years exp. (103 salaries)	Unlock ₹2.5 L/yr - ₹5 L/yr 3% less	3 job openings
Accenture Customer Service Representative Salary 1 - 6 years exp. (25 salaries)	Unlock ₹3.7 L/yr - ₹7 L/yr 46% more	13 job openings
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IBM Customer Service Representative Salary 0 - 4 years exp. (8 salaries)	Unlock ₹2 L/yr - ₹5.2 L/yr 12% more
FIS Customer Service Representative Salary 0 - 4 years exp. (7 salaries)	Unlock ₹2.6 L/yr - ₹4 L/yr 12% less
Concentrix Corporation Customer Service Representative Salary 0 - 6 years exp. (172 salaries)	Unlock ₹1.8 L/yr - ₹5 L/yr 7% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Representative salary at Genpact ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with experience between 6 years to 8 years. Salary estimates are based on 2 latest salaries received from various employees of Genpact.

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Customer Service Associate Salary

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Top skills at Genpact for Customer Service Representative

Process automation TPM Process Improvement Order Fulfillment Transition Order Management

Salary related reviews for Genpact

3.6

Rated by 3 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Skill development - Good

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Job security - Poor

+4 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Service Representative Salary FAQs

What is the notice period for Customer Service Representative at Genpact in Gurgaon / Gurugram?

According to AmbitionBox, 50% of the Genpact Customer Service Representatives in Gurgaon / Gurugram reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Genpact Customer Service Representative Salaries in Gurgaon / Gurugram

Genpact Customer Service Representative salary in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹4 Lakhs. This is an estimate based on latest salaries received from employees of Genpact.