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Last Updated:
9 Aug 2023
Telli Caller salary at Fusion CX ranges between ₹2.7
Lakhs
to ₹3.5
Lakhs
per year for employees with 2 years of experience. Salary
estimates are based on
1 latest salaries received
from various employees of Fusion CX.
1) management doesn't care about you and your personal life
2) senior only care about there salary and there benefit
3) there was no leave and off
4) work pressure and if you say you are handling more that your that they will not listen and ask only justification
5) lot of loops holas are there that they use for there benefit
6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star
7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office,
8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,
Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.
Nothing, Management don't even care about there employee.
Dislikes
Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.
Fusion BPO is good in terms of giving salary to experienced employee since they deposit EPF esi account but I won't recommend for freshers the same thing. Fusion BPO follows NAPS procedure for freshers, and they give them less salary in name of government. Incentives get stuck . Management is too poor. No job stability. Fusion beleive in removing their employees from process but won't work on their process to make it better . Salary is on time only for experienced employees. Rest no hr or manager helps fastly if you need any help. They always respond lately . And there package is also to low according to the work pressure and role. If you want to join BPO so try to join any other organisation. Fusion is not suggestable . Office politics matter here a lot.
Work culture, working environment and HR department and management all are very very poor. Agents are getting frustrated is just 10 to 15 days and if anyone join in any process everyone get training but in Fusion give poor training and training is not paid no matter how long training days are and no matter how far is your home. If Fusion offering incentive to any agent for any reason but fusion not giving incentive to any agent expect Sales agent if they full fill there target.
Fusion CX Telli Caller salary in
Chandigarh
ranges between ₹2.7
Lakhs to ₹3.5
Lakhs. This is an estimate based on
latest salaries received from employees of Fusion CX.