Fusion CX Team Lead Operations salaries in Howrah

Likes

I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result,my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...not provide sick leave and they will say u have to work. Very bad management.... And salary also not in time

Dislikes

Totally worst. Not any pf is there.

Likes

Company sent an email stating to stay on leave without pay in this lockdown.i did not get salary of April May.

Dislikes

No salary increment after working here for 2 yrs 6 months .international process very less salary like domestic call center.

Likes

Nothing

Dislikes

Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent

Likes

Nothing

Dislikes

...ur health issue happens then nobody cares, they told us to please login in home. 4) This main issue is with the salary, but even the amount we're supposed to receive, like the might allowance incentive, we don't actually get.