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3.5

based on 1.4k Reviews

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Fusion CX Process Trainer salaries in Durgapur

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Top skills at Fusion CX for Process Trainer

Process Training bpo Training Soft Skills Training Technical Support Flexible bpo non voice Behavioural Training MS Office Domestic BPO Bpo Voice Customer Service Training call center

Salary related reviews for Fusion CX

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Aug 2024

1.0
 for  Salary and Benefits

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

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Quality Assurance Department

4.0
  •  posted on 18 Apr 2022

3.0
 for  Salary and Benefits

Likes

Good environment and the team mates are very supportive. The portal that is Mind work Place and the plateform of learning and development is great initiative of the company.

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Dislikes

Salary structure is something that needs to be addressed.

Sales Department

5.0
  •  posted on 01 May 2021

5.0
 for  Salary and Benefits

Likes

The environment was good and all seniors were really helpful.. If one process ramp down then company ship their all employees to the another on going Process.. Which is really good for everyone as for that job security was 5 out of 5 there..

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Dislikes

Every things is good they pay their emplee on time don't make delay.. I left that job only as I was not feeling any job satisfaction from that job and that time others Process were not hiring any candidate thats why I left! As it was a quite difficult for me

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Quality Assurance Department

1.0
  •  posted on 06 Aug 2020

1.0
 for  Salary and Benefits

Likes

...ees to come to office to work when strict social distancing is to be maintained. They have not paid 2months salary and have kept employees stranded.

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Dislikes

...s. I had raised an issue to the HR regarding this but they seem to care less. Salary in this company for the amount of workload they will give you is terribly less. Its not enough money for today's generation to survive since the cost of living is going up now. Plus they make you work for full 7 days a week without an off. If you do decide to take an off you are often threatened by the management about them terminating you for office. I wouldn't recommend anyone wasting or joining their time in this company.I already wasted 4 years.

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Fusion CX Process Trainer Salary FAQs

What is the notice period for Process Trainer at Fusion CX in Durgapur?
According to AmbitionBox, 100% of the Fusion CX Process Trainers in Durgapur reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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