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3.5

based on 1.4k Reviews

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Team Lead
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Howrah
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Fusion CX Team Lead Salaries in Howrah

based on 12 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Quality Assurance
Designation Avg Annual Salary Open Jobs
2 - 6 years exp. · Howrah (12 salaries)
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₹1.4 L/yr - ₹3.2 L/yr

13 job openings
0 - 3 years exp. · Howrah (12 salaries)
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₹1 L/yr - ₹2 L/yr

1 job opening
0 - 3 years exp. · Howrah (28 salaries)
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₹0.9 L/yr - ₹2 L/yr

6 job openings
0 - 2 years exp. · Howrah (16 salaries)
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₹1 L/yr - ₹2 L/yr

12 job openings
0 - 2 years exp. · Howrah (10 salaries)
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₹1.1 L/yr - ₹2 L/yr

1 - 7 years exp. · Howrah (7 salaries)
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₹1.8 L/yr - ₹3.1 L/yr

5 job openings
0 - 2 years exp. · Howrah (5 salaries)
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₹1.2 L/yr - ₹2 L/yr

1 - 4 years exp. · Howrah (4 salaries)
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₹1.2 L/yr - ₹1.6 L/yr

0 - 2 years exp. · Howrah (3 salaries)
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₹1 L/yr - ₹1.8 L/yr

1 job opening
0 - 1 year exp. · Howrah (3 salaries)
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₹1.2 L/yr - ₹1.6 L/yr

3 - 5 years exp. · Howrah (3 salaries)
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₹2 L/yr - ₹2.5 L/yr

1 - 2 years exp. · Howrah (3 salaries)
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₹1.2 L/yr - ₹2 L/yr

1 - 2 years exp. · Howrah (3 salaries)
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₹1.2 L/yr - ₹1.8 L/yr

0 - 1 year exp. · Howrah (AmbitionBox Estimate)
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₹0.8 L/yr - ₹1.5 L/yr

2 - 3 years exp. · Howrah (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

2 - 3 years exp. · Howrah (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.3 L/yr

3 - 4 years exp. · Howrah (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

1 - 2 years exp. · Howrah (AmbitionBox Estimate)
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₹1.4 L/yr - ₹2.1 L/yr

0 - 1 year exp. · Howrah (AmbitionBox Estimate)
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₹1 L/yr - ₹1.7 L/yr

2 job openings
12 years exp. · Howrah (AmbitionBox Estimate)
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₹7.1 L/yr - ₹7.3 L/yr

1 job opening
0 - 3 years exp. · Howrah (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.2 L/yr

3 job openings

Last Updated: 3 Nov, 2024

Salary related reviews for Fusion CX

2.8

Rated by 9 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Aug 2024

1.0
 for  Salary and Benefits

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Aug 2023

3.0
 for  Salary and Benefits

Likes

Experienced salary deposit on time.

Dislikes

Fusion BPO is good in terms of giving salary to experienced employee since they deposit EPF esi account but I won't recommend for freshers the same thing. Fusion BPO follows NAPS procedure for freshers, and they give them less salary in name of government. Incentives get stuck . Management is too poor. No job stability. Fusion beleive in removing their employees from process but won't work on their process to make it better . Salary is on time only for experienced employees. Rest no hr or manager helps fastly if you need any help. They always respond lately . And there package is also to low according to the work pressure and role. If you want to join BPO so try to join any other organisation. Fusion is not suggestable . Office politics matter here a lot.

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Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 15 May 2023

3.0
 for  Salary and Benefits

Likes

Salary is Good and comes timely.

Dislikes

I was working as OM and Acting centre Head for Noida LoC. They did not have many process, Poor infrastructure.. but what was worst is they did not know how to handle client, client requirement was out of logics, they never fight with client for what is right or wrong. For an eg : Client logic is, (Planned leave also comes in Unplanned ) no one in BPO industry can say this is correct .. but fusion management agreed on this. Business had in 2 centres for Mobikwik - client used to say , your calls offered will be taken what landing in both centres but answering against that will be taken only for your centres.. why they think of that because fusion in Noida did not have enough manpower, if they had enough manpower they would have not given the business in other centre.. Fusion management was agreed to this as well, Noida centre did not have 2nd training room but 1 only which used to be occupied for other process as well.. if they don’t have training room how come process will have enough manpower on time..

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Full Time

 · 

Risk Management & Compliance Department

1.0
  •  posted on 16 Mar 2023

1.0
 for  Salary and Benefits

Likes

There is nothing.

Dislikes

I have completed my 1.5 years in this company, it's a very bad company, there are no increment of salary, if I think about to join another company I have to give them 30 days of notice period, as well as with only 10k salary if I join another company they will give me only 12k to 13k, and in this time this amount is not worth it, we also have family. Very very bad company, they told me there are IJP's but trust me, there is nothing like this, you will not get promoted through IJP if you not licking your TL's pichwada . Your post will remain as csr. Do not join this company.

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Fusion CX Salary FAQs

How much does Fusion CX pay per year?
The average Fusion CX salary ranges from approximately ₹1 Lakh to ₹1.4 Lakh per year for a Voice Process Executive and ₹14 Lakhs to ₹28.6 Lakhs per year for a Director of Operations. Salary estimates are based on 12 Fusion CX salaries received from various employees of Fusion CX. Fusion CX employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Fusion CX?
The highest-paying job at Fusion CX is a Director of Operations with a salary of ₹14 Lakhs to ₹28.6 Lakhs per year. The top 10% of employees earn more than ₹5 lakhs per year. The top 1% earn more than a whopping ₹23 lakhs per year.
What is the minimum salary in Fusion CX?
Minimum salary at Fusion CX depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1 Lakh to ₹2.8 Lakhs per year, and for Customer Care Associate the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year and so on.
What is the salary package for freshers in Fusion CX?
The average salary at Fusion CX for freshers varies from ₹0.9 Lakh to ₹1.2 Lakh per year for Sales Associate and ₹1.8 Lakh to ₹3 Lakhs per year for HR Executive.
What is the notice period for Team Lead at Fusion CX in Howrah?
According to AmbitionBox, 86% of the Fusion CX Team Leads in Howrah reported a notice period of 1 Month, 14% reported a notice period of 3 Months.This is based on 7 responses on AmbitionBox in last 2 years.

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Average annual salary for Team Lead in Fusion CX , Howrah is INRunlock blur . Salary estimates are based on 12 Fusion CX latest salaries received from various employees of Fusion CX.

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