Customer Service salary at Fusion CX ranges between ₹2.7
Lakhs
to ₹3.5
Lakhs
per year for employees with less than 1 year of experience. Salary
estimates are based on
1 latest salaries received
from various employees of Fusion CX.
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Salary related reviews for Fusion CX
Team Lead in
Kolkata
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 12 Jan 2025
3.0
for Salary and Benefits
Likes
nothing is good except salary that too isnt as per industry standard
Dislikes
Apart from stinking washrom like public toilets broken chairs and dirty workspace which has not been renovated for years you have to work with toxic and most uncultured uneducated reporting manager 'Syed Shirin Shah' who will make your life hell with her cruel and nasty words which you would not even want to use on your enemies. she will treat you as your servant and not as an employee. you will not be given the basic respect you deserve as a human being. you will be humiated infront of your entire team members/ clients that too in daily basis even when you are not at fault.
1. Low salary
2. Stop the incentive without any reason
3. No job security.Anyday anytime they can ask to leave.
4. No matter what is your post, you have to do anything like IT work, business analysis etc
5. Third class management team.
6. No one help you from the HR team.
Salary issues you will not get as much as your work
There is no work life balance you need to work on off days as well
There is no leave
Ac off on running process shift end at 7 ac off at 6
No one care for you or agent
...ur health issue happens then nobody cares, they told us to please login in home.
4) This main issue is with the salary, but even the amount we're supposed to receive, like the might allowance incentive, we don't actually get.
1) management doesn't care about you and your personal life
2) senior only care about there salary and there benefit
3) there was no leave and off
4) work pressure and if you say you are handling more that your that they will not listen and ask only justification
5) lot of loops holas are there that they use for there benefit
6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star
7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office,
8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,
Fusion CX Customer Service salary in
Chandigarh
ranges between ₹2.7
Lakhs to ₹3.5
Lakhs. This is an estimate based on
latest salaries received from employees of Fusion CX.