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3.9

based on 5.5k Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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FIS Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 585 latest salaries
Designation Avg Annual Salary Open Jobs

Assistant Manager Quality

10 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8 L/yr

Senior Financial Analyst

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹7.4 L/yr - ₹7.6 L/yr

Sourcing Manager

15 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹18 L/yr - ₹23.1 L/yr

Senior Advisor

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Executive

5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Back Office Assistant

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Lead Analyst

10 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹13 L/yr - ₹19.3 L/yr

6 job openings

Team Manager Operations

12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Customer Service Representative

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3 L/yr - ₹3.6 L/yr

India Operations Manager

11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.9 L/yr - ₹12.7 L/yr

Accounts Payable Analyst

6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Operations Associate

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.5 L/yr - ₹3.9 L/yr

Research Analyst

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Customer Care Associate

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Senior Service Manager

12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Senior Associate Operations

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.1 L/yr

System Analyst

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4 L/yr - ₹8 L/yr

1 job opening

Principal Analyst

16 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹20 L/yr - ₹25.2 L/yr

3 job openings

Voice Coach

9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Implementation Engineer

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹8.5 L/yr - ₹9 L/yr

Last Updated: 13 Feb, 2025

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Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for FIS

3.4

Rated by 286 employees for salary & benefits

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

read more
  • Salary - Excellent
    • +3 more

Dislikes

There is no work life balance.

  • Job security - Bad

Team Member in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Mar 2023
1.0
 for  Salary and Benefits

Likes

Don't like anything specifically

Dislikes

...performed well than the previous year. I have been working since last 3.5 years. Since I joined this company may salary has not been hiked for 5k. Disappointed with the management.

read more
  • Salary - Bad
    • +6 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Feb 2023
1.0
 for  Salary and Benefits

Likes

Once you're an employee in FIS you job is secured till the time you don't perform. Company gives you enough trills to proof yourself.

read more
  • Job security - Excellent

Dislikes

Starting from work satisfaction to salary everything is disappointing. Appraisal is just a myth doesn't matter how long you have been working in the Company.

read more
  • Salary - Bad
    • +5 more

Senior Team Member in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 20 Apr 2022
1.0
 for  Salary and Benefits

Likes

They didn’t fire people during COVID times, Which may be because they hire people at very cheap price.

Dislikes

...he experience individuals which is offered to a fresher. Pathetic HR department. Due to their salary structure they end up Hiring individuals who are not even fluent with English.

read more
  • Salary - Bad
    • +4 more

Technical Advisor in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Apr 2021
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

You'll curse you're life everyday after joining ,, expecting a salary raise is itself a dream even for highly experienced employees,, you can expect treats to be kicked from job every now and then ,, Don't expect to be praised or motivated for doing good,, it has worst ever process "Vodafone" take that as warning my friend

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

FIS interview questions by designations

Software Engineer (25)IT Trainee (23)Senior Software Engineer (19)Software Developer (11)
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Know more about FIS Gurgaon / Gurugram

More about working at FIS

FIS Salary FAQs

How much does FIS pay per year?
The average FIS salary ranges from approximately ₹1.2 Lakh to ₹3.2 Lakhs per year for a Transport Supervisor and ₹75 Lakhs to ₹98 Lakhs per year for a Senior Director Operations. Salary estimates are based on 585 FIS salaries received from various employees of FIS. FIS employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in FIS?
The highest-paying job at FIS is a Senior Director Operations with a salary of ₹75 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹22.34 lakhs per year. The top 1% earn more than a whopping ₹43.04 lakhs per year.
What is the minimum salary in FIS?
Minimum salary at FIS depends on the role you are applying for. For Team Member the minimum salary is ₹1.8 Lakh to ₹6 Lakhs per year, and for Senior Analyst the minimum salary is ₹3 Lakhs to ₹11 Lakhs per year and so on.
What is the salary package for freshers in FIS?
The average salary at FIS for freshers varies from ₹1 Lakh to ₹3.7 Lakhs per year for Intern and ₹6.6 Lakhs to ₹11.9 Lakhs per year for Management Trainee.
What is the notice period at FIS in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 50% of the FIS employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 297 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FIS , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 585 FIS latest salaries received from various employees of FIS.

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