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3.9

based on 5.5k Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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FIS Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 585 latest salaries
Designation Avg Annual Salary Open Jobs

Team Member

0 - 7 years exp. · Gurgaon / Gurugram (90 salaries)
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₹1.8 L/yr - ₹5.5 L/yr

Customer Service Associate

0 - 5 years exp. · Gurgaon / Gurugram (33 salaries)
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₹2.4 L/yr - ₹5 L/yr

Team Lead Operations

3 - 10 years exp. · Gurgaon / Gurugram (21 salaries)
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₹4.6 L/yr - ₹9 L/yr

Fraud Analyst

1 - 6 years exp. · Gurgaon / Gurugram (18 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Starting your career? Discover FIS fresher salaries in India

Team Coach

2 - 8 years exp. · Gurgaon / Gurugram (15 salaries)
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₹3 L/yr - ₹5.2 L/yr

Customer Care Executive

1 - 6 years exp. · Gurgaon / Gurugram (15 salaries)
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₹2.1 L/yr - ₹5 L/yr

Customer Service Executive

0 - 5 years exp. · Gurgaon / Gurugram (15 salaries)
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₹3 L/yr - ₹4.1 L/yr

Team Coach Production

2 - 8 years exp. · Gurgaon / Gurugram (12 salaries)
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₹3 L/yr - ₹4.5 L/yr

Senior Customer Service Associate

1 - 6 years exp. · Gurgaon / Gurugram (12 salaries)
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₹3 L/yr - ₹4.7 L/yr

Chat Support Executive

0 - 4 years exp. · Gurgaon / Gurugram (10 salaries)
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₹3 L/yr - ₹4 L/yr

Operations Manager

10 - 17 years exp. · Gurgaon / Gurugram (9 salaries)
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₹7.5 L/yr - ₹17 L/yr

Chargeback Associate

2 - 4 years exp. · Gurgaon / Gurugram (9 salaries)
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₹2.1 L/yr - ₹4.6 L/yr

Customer Service Associate 2

0 - 3 years exp. · Gurgaon / Gurugram (8 salaries)
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₹3.4 L/yr - ₹4.1 L/yr

Senior Associate

3 - 5 years exp. · Gurgaon / Gurugram (7 salaries)
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₹3.4 L/yr - ₹10 L/yr

Customer Service Advisor

0 - 6 years exp. · Gurgaon / Gurugram (6 salaries)
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₹3.3 L/yr - ₹4 L/yr

Team Lead

5 - 10 years exp. · Gurgaon / Gurugram (6 salaries)
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₹4.6 L/yr - ₹12 L/yr

Data Entry Operator

2 - 6 years exp. · Gurgaon / Gurugram (6 salaries)
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₹1.2 L/yr - ₹3 L/yr

Service Delivery Leader

11 - 16 years exp. · Gurgaon / Gurugram (6 salaries)
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₹19.2 L/yr - ₹28.4 L/yr

Customer Associate

0 - 4 years exp. · Gurgaon / Gurugram (5 salaries)
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₹2.3 L/yr - ₹5 L/yr

Back Office Executive

1 - 6 years exp. · Gurgaon / Gurugram (5 salaries)
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₹2.4 L/yr - ₹4 L/yr

Last Updated: 13 Feb, 2025

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Salary related reviews for FIS

3.4

Rated by 286 employees for salary & benefits

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

read more
  • Salary - Excellent
    • +3 more

Dislikes

There is no work life balance.

  • Job security - Bad

Team Member in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Mar 2023
1.0
 for  Salary and Benefits

Likes

Don't like anything specifically

Dislikes

...performed well than the previous year. I have been working since last 3.5 years. Since I joined this company may salary has not been hiked for 5k. Disappointed with the management.

read more
  • Salary - Bad
    • +6 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Feb 2023
1.0
 for  Salary and Benefits

Likes

Once you're an employee in FIS you job is secured till the time you don't perform. Company gives you enough trills to proof yourself.

read more
  • Job security - Excellent

Dislikes

Starting from work satisfaction to salary everything is disappointing. Appraisal is just a myth doesn't matter how long you have been working in the Company.

read more
  • Salary - Bad
    • +5 more

Senior Team Member in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 20 Apr 2022
1.0
 for  Salary and Benefits

Likes

They didn’t fire people during COVID times, Which may be because they hire people at very cheap price.

Dislikes

...he experience individuals which is offered to a fresher. Pathetic HR department. Due to their salary structure they end up Hiring individuals who are not even fluent with English.

read more
  • Salary - Bad
    • +4 more

Technical Advisor in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Apr 2021
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

You'll curse you're life everyday after joining ,, expecting a salary raise is itself a dream even for highly experienced employees,, you can expect treats to be kicked from job every now and then ,, Don't expect to be praised or motivated for doing good,, it has worst ever process "Vodafone" take that as warning my friend

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

FIS interview questions by designations

Software Engineer (25)IT Trainee (23)Senior Software Engineer (19)Software Developer (11)
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Know more about FIS Gurgaon / Gurugram

More about working at FIS

FIS Salary FAQs

How much does FIS pay per year?
The average FIS salary ranges from approximately ₹1.2 Lakh to ₹3.2 Lakhs per year for a Transport Supervisor and ₹75 Lakhs to ₹98 Lakhs per year for a Senior Director Operations. Salary estimates are based on 585 FIS salaries received from various employees of FIS. FIS employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in FIS?
The highest-paying job at FIS is a Senior Director Operations with a salary of ₹75 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹22.31 lakhs per year. The top 1% earn more than a whopping ₹43.02 lakhs per year.
What is the minimum salary in FIS?
Minimum salary at FIS depends on the role you are applying for. For Team Member the minimum salary is ₹1.8 Lakh to ₹6 Lakhs per year, and for Senior Analyst the minimum salary is ₹3 Lakhs to ₹11 Lakhs per year and so on.
What is the salary package for freshers in FIS?
The average salary at FIS for freshers varies from ₹1 Lakh to ₹3.7 Lakhs per year for Intern and ₹6.6 Lakhs to ₹11.9 Lakhs per year for Management Trainee.
What is the notice period at FIS in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 50% of the FIS employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 297 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FIS , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 585 FIS latest salaries received from various employees of FIS.

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