Firstsource Solutions Manager Administration & Facilities salaries in India

Likes

Transparency, open door policy & complete visibility of what the organisation is planning

Dislikes

Compensation is a problem where its below expectation. Annual hike / bonus payout is dropped below expectation

Likes

Work life balance is amazing and the company culture that they promote is great. It’s one of the companies that preach about humaneness and people Centricity but actually translates that into action in every day life.

Dislikes

Compensation could be better since the market offers better externally.

Likes

I have worked with the company almost for 10.9 years.I have worked in different teams starting from operations to training to HR.Journey from associate level to Managerial position (headed East region as HR Manager) was actually full of learning and new experiences.The growth prospect inside the organisation and learning opportunity is really appriciable.I have got opportunities to work in different branches in different locations all over India and also got responsibilities to be a team member of a team to set up a new center. Appraisal process is transparent , friendly work environment with required discipline.

Dislikes

The growth prospect is there however compensation for the internally grown people compare to the fresh outside hires can be looked upon.

Likes

ON Time Salary

Dislikes

1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable

Likes

Salary was competitive compared to the market.

Dislikes

No WFH option even if there is a possibility from the process perspective, Terrible office culture because of politics from the management as well as the agents and HRs intervention was not timely. Management will call you and threaten you regarding your job even if you are a performer and achiever but do not do things their way because they are looking for all the credit.