EXL Service Customer Service Advisor Salaries by 4 Employees

1 - 5 years exp.

₹4 Lakhs - ₹6.8 Lakhs

Low Confidence

Salary of majority employees

Fixed (93%)

₹5 Lakhs

Variable (7%)

₹0.4 Lakh

80% more than the average Customer Service Advisor Salary in Analytics & KPO Companies for 1 - 5 years of experience

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Last Updated: 4 Dec 2024

Companies similar to EXL Service for Customer Service Advisor

Company name	Avg Annual Salary	Open Jobs
RELX Group Customer Service Advisor Salary 4 - 8 years exp. (4 salaries)	₹4 L/yr - ₹6 L/yr 13% less
Concentrix Corporation Customer Service Advisor Salary 0 - 5 years exp. (693 salaries)	₹1 L/yr - ₹6 L/yr 41% less
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Teleperformance Customer Service Advisor Salary 0 - 4 years exp. (230 salaries)	₹1.2 L/yr - ₹6 L/yr 53% less
Tech Mahindra Customer Service Advisor Salary 1 - 6 years exp. (210 salaries)	₹1.3 L/yr - ₹6 L/yr 36% less
Cogent E Services Customer Service Advisor Salary 0 - 4 years exp. (75 salaries)	₹1.1 L/yr - ₹4.5 L/yr 56% less

Customer Service Advisor salary at EXL Service ranges between ₹4 Lakhs to ₹6.8 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 4 latest salaries received from various employees of EXL Service.

Experience wise EXL Service Customer Service Advisor salaries

Last Updated: 4 Dec 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.6 L/yr - ₹6.8 L/yr
2 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹6.8 L/yr
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3 years (AmbitionBox Estimate)	₹4 L/yr - ₹9.7 L/yr
4 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹8.8 L/yr
5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹5.5 L/yr

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Customer Service Representative Salary

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Senior Customer Service Associate Salary

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₹1.8 L/yr - ₹8.2 L/yr

Salary related reviews for EXL Service

Senior Associate in Noida (working remotely)

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 03 Oct 2024

2.0

for Salary and Benefits

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Job security - Good

+3 more

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Salary - Poor

+1 more

Quality Analyst in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Feb 2024

3.0

for Salary and Benefits

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Skill development - Excellent

+5 more

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 Jan 2024

2.0

for Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

Salary - Poor

+5 more

Quality Analyst in Pune

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 13 Jul 2023

1.0

for Salary and Benefits

Likes

I'm working in EXL from last 4 years , good environment to work but problem is salary as compare to other companies exl is very poor about salary Promoted as QCA and still didn't got appraisal for it so sad.. Best for freshers only for minimum 2 years then u have to leave it otherwise u will stuck there.

Job security - Excellent

+1 more

Dislikes

Exl is very poor about salary Also I didn't get appraisal for my promotion that's so sad for me

Salary - Bad

+2 more

Process Associate in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

floor community is the nature of EXL employees they makes community and tries to terminate to new hires and AM and Manager are deaf and dumb in many process

Dislikes

i don't like EXL floor community low salary package and long shift hours

Promotions - Poor

+1 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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EXL Service Customer Service Advisor Salary FAQs

What is the salary of Customer Service Advisor at EXL Service ?

The average salary of a Customer Service Advisor at EXL Service in India typically ranges from ₹4.0 Lakhs to ₹6.8 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Service Advisor at EXL Service earn more than ₹6.8 Lakhs per year, and the top 1% earn over ₹6.8 Lakhs per year. Customer Service Advisor Salaries at EXL Service can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 EXL Service employees in India.

What is the estimated take home salary of a Customer Service Advisor at EXL Service in India?

The estimated take-home salary of a Customer Service Advisor at EXL Service in India typically ranges from ₹40,710 to ₹41,865 per month. This is based on the average salary range of ₹4.0 Lakhs to ₹6.8 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of EXL Service. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Advisor in companies similar to EXL Service in India?

The salary of a Customer Service Advisor at companies similar to EXL Service in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

RELX Group	₹4.0 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra	₹1.3 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹1.2 Lakhs to ₹6.0 Lakhs per year
Cogent E Services	₹1.1 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Advisor at EXL Service in India?

The salary growth for a Customer Service Advisor at EXL Service depends on factors such as experience, performance, and promotions. On average, a Customer Service Advisor can expect the following growth trajectory at EXL Service:

Experience	Average Salary Range
1 year	₹2.6 Lakhs to ₹6.8 Lakhs per year
2 years	₹5.3 Lakhs to ₹6.8 Lakhs per year
3 years	₹4.0 Lakhs to ₹9.7 Lakhs per year
4 years	₹4.2 Lakhs to ₹8.8 Lakhs per year

and so on.

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EXL Service Customer Service Advisor Salaries

EXL Service Customer Service Advisor salary in India ranges between ₹4 Lakhs to ₹6.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 EXL Service latest salaries received from various employees of EXL Service.