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3.7

based on 257 Reviews

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Customer Success, Service & Operations

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Empower Retirement Customer Success, Service & Operations Department Salaries in India

based on 272 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Specialist

4 - 8 years exp. (35 salaries)
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₹4.1 L/yr - ₹7 L/yr

Lead Specialist

5 - 11 years exp. (14 salaries)
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₹5.9 L/yr - ₹8.8 L/yr

Team Lead

6 - 12 years exp. (12 salaries)
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₹7.2 L/yr - ₹14.7 L/yr

Process Specialist

2 - 6 years exp. (11 salaries)
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₹3.5 L/yr - ₹5.6 L/yr

Starting your career? Discover Empower Retirement fresher salaries in India

Analyst

5 - 9 years exp. (6 salaries)
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₹5.5 L/yr - ₹7.8 L/yr

Director of Operations

16 - 21 years exp. (6 salaries)
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₹43.4 L/yr - ₹51.5 L/yr

Assistant Manager Operations

9 - 13 years exp. (6 salaries)
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₹10.6 L/yr - ₹14 L/yr

Transaction Processing Specialist

2 - 5 years exp. (6 salaries)
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₹3.8 L/yr - ₹4.5 L/yr

Senior Process Associate

5 - 8 years exp. (5 salaries)
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₹4 L/yr - ₹6 L/yr

Operations Specialist

3 - 5 years exp. (5 salaries)
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₹3.8 L/yr - ₹5 L/yr

Compliance Analyst

3 - 7 years exp. (4 salaries)
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₹5.1 L/yr - ₹7.5 L/yr

Associate Specialist

0 - 2 years exp. (4 salaries)
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₹3 L/yr - ₹3.5 L/yr

Process Associate

1 - 3 years exp. (4 salaries)
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₹3.5 L/yr - ₹3.9 L/yr

Senior Associate

6 - 8 years exp. (4 salaries)
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₹4.8 L/yr - ₹7 L/yr

Operations Manager

10 - 14 years exp. (4 salaries)
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₹13 L/yr - ₹18.9 L/yr

SME

6 - 7 years exp. (3 salaries)
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₹5.5 L/yr - ₹6.2 L/yr

Senior Process Specialist

5 - 6 years exp. (3 salaries)
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₹3.9 L/yr - ₹5.3 L/yr

Team Coordinator

8 - 11 years exp. (3 salaries)
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₹6 L/yr - ₹7.4 L/yr

Team Lead Operations

6 - 8 years exp. (3 salaries)
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₹6.8 L/yr - ₹9.6 L/yr

Senior Operations Specialist

8 - 9 years exp. (3 salaries)
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₹5.3 L/yr - ₹9 L/yr

Last Updated: 6 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Empower Retirement

3.4

Rated by 58 employees for salary & benefits

Assistant Manager/Manager-(Nontechnical) in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 May 2021
4.0
 for  Salary and Benefits

Likes

Donot have much work pressure so you can focus on your personal life too. Good compensation and benefits provided by company.

read more

Dislikes

Lot of existing internal promoted manager are not grommed and lack in managerial skills. They got promotion on basis of there tenure in company.

read more

Compliance Analyst in Bangalore / Bengaluru

Full Time

 · 

Risk Management & Compliance Department

4.0
  •  posted on 01 May 2023
5.0
 for  Salary and Benefits

Likes

Salary, benifits, appraisals and promotions. Shift timing.

Dislikes

Unpaid overtimes. Unplanned/unscientific targets. High work pressure. Minimum 3hours overtime a day. Saturday and Sunday's are fixed off for name sake but in real we need to forget weekends.

read more

Software Engineer (working remotely)

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 07 Oct 2024
2.0
 for  Salary and Benefits

Likes

Good work specially related to tech modernization and cloud related.

Dislikes

... all these to support legacy flow and applications. This is somewhat a downside. Other than that pay is below industry structure. People working of a lesser pay than what they can easily get outside.

read more

Specialist IT Service Center in Bangalore / Bengaluru

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 27 Jul 2023
4.0
 for  Salary and Benefits

Likes

As a company Empower is good with benefits, decent yearly appraisal and bonus. Free food, health insurance and cab facility.

read more

Dislikes

Politics is too much within the team (this happens in most of the corporates). Performance is not the step for promotion or good hike, you have to be your managers favourite. You can't expect to be moving to a different team or position as IJP's are already fixed to your favourite person.

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Customer Service Representative (working remotely)

Participant Services Department

2.0
  •  posted on 25 Oct 2022
3.0
 for  Salary and Benefits

Likes

Benefits and pay is okay.

Dislikes

Dealing with rightfully angry customers all day. Nobody in the company has any urgency to improve things. Everything is badly micromanaged. The metrics they set are absurd. Not really in the those metrics are hard to obtain but in the way like “how is this your priority?” Management and seasoned professionals are not very knowledgeable or passionate.

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Empower Retirement interview questions by designations

Software Developer (6)Process Specialist (4)Associate Specialist (2)Assistant Manager Operations (2)
View all 38 interview experiences
More about working at Empower Retirement

Empower Retirement Salary FAQs

How much does Empower Retirement pay per year?
The average Empower Retirement salary ranges from approximately ₹2.8 Lakhs to ₹3.6 Lakhs per year for a Associate Specialist and ₹43.4 Lakhs to ₹51.5 Lakhs per year for a Director of Operations. Salary estimates are based on 272 Empower Retirement salaries received from various employees of Empower Retirement . Empower Retirement employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in Empower Retirement ?
The highest-paying job at Empower Retirement is a Director of Operations with a salary of ₹43.4 Lakhs to ₹51.5 Lakhs per year. The top 10% of employees earn more than ₹20.83 lakhs per year. The top 1% earn more than a whopping ₹49.32 lakhs per year.
What is the minimum salary in Empower Retirement ?
Minimum salary at Empower Retirement depends on the role you are applying for. For Associate Specialist the minimum salary is ₹2.8 Lakhs to ₹3.6 Lakhs per year, and for Specialist the minimum salary is ₹3 Lakhs to ₹6.5 Lakhs per year and so on.
What is the salary package for freshers in Empower Retirement ?
The average salary at Empower Retirement for freshers varies from ₹2.8 Lakhs to ₹3.6 Lakhs per year for Associate Specialist and ₹5 Lakhs to ₹5.7 Lakhs per year for Associate Software Developer.
What is the notice period at Empower Retirement in Customer Success, Service & Operations Department?
According to AmbitionBox, 54% of the Empower Retirement employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 28% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 142 responses on AmbitionBox in last 2 years.

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Empower Retirement Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Empower Retirement is INRunlock blur . Salary estimates are based on 272 Empower Retirement latest salaries received from various employees of Empower Retirement .

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