Ecom Express Kolkata Senior Customer Service Associate Salaries by 5 Employees

0 - 5 years exp.

₹2.2 Lakhs - ₹2.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

37% less than the average Senior Customer Service Associate Salary in Logistics Companies for 0 - 5 years of experience

Interested in this particular role?

Last Updated: 11 Mar 2023

Companies similar to Ecom Express for Senior Customer Service Associate in Kolkata

Ecom Express Senior Customer Service Associate Salary

0 - 5 years exp. (5 salaries)

₹2.2 L/yr - ₹2.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (20 salaries)	₹1.1 L/yr - ₹5 L/yr 24% more
Concentrix Corporation Senior Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2.3 L/yr - ₹3.3 L/yr 46% more
Login to view exact salary
Teleperformance Senior Customer Service Associate Salary 0 - 5 years exp. (17 salaries)	₹1.3 L/yr - ₹3.9 L/yr 69% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 5 years exp. (14 salaries)	₹1.5 L/yr - ₹6.2 L/yr 75% more
Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (13 salaries)	₹1 L/yr - ₹2.2 L/yr 22% less

Senior Customer Service Associate salary at Ecom Express ranges between ₹2.2 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Senior Customer Service Associate salaries in Kolkata

Last Updated: 11 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
1 year (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
4 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
5 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Service Executive Salary

(6 salaries)

₹1.7 L/yr - ₹3.3 L/yr

Senior Associate Salary

(4 salaries)

₹1.3 L/yr - ₹2.54 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹3.6 L/yr - ₹3.95 L/yr

Salary related reviews for Ecom Express

4.0

Rated by 1 employees for salary & benefits

Senior Associate in Gurgaon / Gurugram

Full Time

Other Department

2.0

• posted on 07 Mar 2025

2.0

for Salary and Benefits

Likes

Junior level is good, it is fun to work with them. He understands that coordinators do the place in Ecom Express

Dislikes

Top management listens to people who used to give floor news to others, even if someone was right, he would prove the right to be wrong No, there is promotion at the right time and do not make an increase, if you talk to HR, then talk to your manager, the manager does not answer any answer, then puts it in the PIP

Salary - Poor

+2 more

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

Operations Manager

Procurement & Supply Chain Department

4.0

• posted on 11 Mar 2018

4.0

for Salary and Benefits

Likes

...e let you showing up your inner skills and and helps yoylu to perform better .. salary and appraisal is not so impressive but overall provides you best security for your job and growth ...environment is quiet good and more over heads of the company are so good and really appreciable .

Salary - Good

+6 more

Dislikes

there is not much that i hate..but only one thing i just want them to improve is salary and appraisal .

Branch Manager in Cheyyar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

Salary - Bad

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

Got a question about Ecom Express?

Ask anonymously on communities.

Ecom Express Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Ecom Express in Kolkata?

The average salary of a Senior Customer Service Associate at Ecom Express in Kolkata typically ranges from ₹2.2 Lakhs to ₹2.3 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Senior Customer Service Associate in Kolkata at Ecom Express earn more than ₹2.3 Lakhs per year, and the top 1% earn over ₹2.3 Lakhs per year. Senior Customer Service Associate Salaries at Ecom Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Ecom Express employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Ecom Express in Kolkata?

The estimated take-home salary of a Senior Customer Service Associate at Ecom Express in Kolkata typically ranges from ₹14,897 to ₹16,456 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹2.3 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Ecom Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Ecom Express for Senior Customer Service Associate in India?

Tech Mahindra	₹1.5 Lakhs to ₹6.2 Lakhs per year
Teleperformance	₹1.3 Lakhs to ₹3.9 Lakhs per year
Concentrix Corporation	₹2.3 Lakhs to ₹3.3 Lakhs per year
Wipro	₹1.1 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Ecom Express, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Ecom Express in Kolkata?

The salary of a Senior Customer Service Associate at companies similar to Ecom Express in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Reliance Retail

₹1.0 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Ecom Express in Kolkata?

The salary growth for a Senior Customer Service Associate at Ecom Express in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Kolkata can expect the following growth trajectory at Ecom Express:

Experience	Average Salary Range
Fresher	₹1.9 Lakhs to ₹2.5 Lakhs per year
1 year	₹1.9 Lakhs to ₹2.5 Lakhs per year
2 years	₹1.9 Lakhs to ₹2.5 Lakhs per year
3 years	₹1.9 Lakhs to ₹2.5 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Ecom Express Salaries >
Ecom Express Senior Customer Service Associate Salaries >
Ecom Express Senior Customer Service Associate Salaries in Kolkata

Ecom Express Senior Customer Service Associate salary in Kolkata ranges between ₹2.2 Lakhs to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Ecom Express latest salaries received from various employees of Ecom Express.