Reliance Retail Kolkata Senior Customer Service Associate Salaries by 10+ Employees

2 - 6 years exp.

₹1 Lakh - ₹2.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

51% less than the average Senior Customer Service Associate Salary in Retail Companies for 2 - 6 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Service Associate Salary 3 - 5 years exp. (7 salaries)	₹1 L/yr - ₹2.2 L/yr
UX, Design & Architecture Senior Customer Service Associate Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.8 L/yr
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Procurement & Supply Chain Senior Customer Service Associate Salary 4 - 6 years exp. (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.6 L/yr
Merchandising, Retail & eCommerce Senior Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.8 L/yr

Last Updated: 24 Sep 2024

Companies similar to Reliance Retail for Senior Customer Service Associate in Kolkata

Reliance Retail Senior Customer Service Associate Salary

2 - 6 years exp. (13 salaries)

₹1 L/yr - ₹2.2 L/yr

Company name	Avg Annual Salary	Open Jobs
MedPlus Senior Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹1 L/yr - ₹3 L/yr 18% more
Metro Cash & Carry Senior Customer Service Associate Salary 2 - 5 years exp. (5 salaries)	₹1 L/yr - ₹3.3 L/yr 35% more
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Fabindia Senior Customer Service Associate Salary 7 - 12 years exp. (4 salaries)	₹1.6 L/yr - ₹2.1 L/yr 13% more
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (20 salaries)	₹1.1 L/yr - ₹5 L/yr 58% more
Concentrix Corporation Senior Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2.3 L/yr - ₹3.3 L/yr 87% more

Senior Customer Service Associate salary at Reliance Retail ranges between ₹1 Lakh to ₹2.2 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 13 latest salaries received from various employees of Reliance Retail.

Experience wise Reliance Retail Senior Customer Service Associate salaries in Kolkata

Last Updated: 24 Sep 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
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4 years (5 salaries)	₹1.2 L/yr - ₹2.2 L/yr
5 years (4 salaries)	₹1 L/yr - ₹2 L/yr
6 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr

From

Senior Customer Service Associate

₹

Lakh/yr

2 - 7 years exp.

Lead

₹

Lakhs/yr

17 - 31 years exp.

Senior Customer Service Associate

2 - 7 years exp.

Department Manager

0 - 15 years exp.

111% hike

Store Manager

0 - 20 years exp.

51% hike

From

View 3 more levels

Senior Customer Service Associate

2 - 7 years exp.

State Head

8 - 25 years exp.

From

View 3 more levels

Senior Customer Service Associate

2 - 7 years exp.

Head Business and Operations

22 - 22 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Reliance Retail

Customer Service Associate Salary

(105 salaries)

₹0.9 L/yr - ₹3 L/yr

Customer Service Executive Salary

(21 salaries)

₹1 L/yr - ₹3.4 L/yr

Salary related reviews for Reliance Retail

4.6

Rated by 2 employees for salary & benefits

Senior Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Jun 2023

3.0

for Salary and Benefits

Likes

So many things are here to learn for anyone who can hardwork here...

Skill development - Excellent

+1 more

Dislikes

Salary not satisfying they give everyone equally salary junior csa or Teamleaders which is not good it's should be some difference....if work is different then salary should be also different

Promotions - Poor

Senior Customer Service Associate in Gorakhpur

Sales & Business Development Department

2.0

• posted on 21 Jan 2022

4.0

for Salary and Benefits

Likes

This is a very good company, if you do job in this then you are a reported man, you will not get anything apart from this.

Salary - Good

+2 more

Dislikes

I am working in this company since last 2.5 years and my salary is only on 1200 month, which i am very sad i feel like my time and skill both is getting spoiled please System should be improved and staff salaries should be increased thank you.

Promotions - Bad

+1 more

Senior Customer Service Associate in Duttapukur

Sales & Business Development Department

4.0

• posted on 27 Nov 2021

3.0

for Salary and Benefits

Likes

Job security and working environment is good. salary is paid on time and incentive also.

Skill development - Excellent

+5 more

Dislikes

The Reliance TST format is not good.If I compare this format to trends format there are many things the company should look in like facilities of staff is way more better than TST format.

Senior Customer Service Associate in Jamnagar

Sales & Business Development Department

5.0

• posted on 26 Dec 2020

1.0

for Salary and Benefits

Likes

First Customor servise after managment / system working / department setup working is curruntly i do in relaince store and i am a greduate And all of working i accepted

Dislikes

Salary not matched with my position

Salary - Bad

+6 more

Team Lead in Bharatpur

Full Time

Merchandising, Retail & eCommerce Department

3.0

• posted on 02 Apr 2025

1.0

for Salary and Benefits

Likes

It is neither too good nor too bad but a lot of work is taken from the employer due to which the salary of the employee neither increases nor gets any promotion

Skill development - Good

+1 more

Dislikes

Salary is not given according to the amount taken from the employer.Salary is not given according to the amount taken from the employer. Incentives are also not given.

Salary - Bad

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Reliance Retail Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Reliance Retail in Kolkata?

The average salary of a Senior Customer Service Associate at Reliance Retail in Kolkata typically ranges from ₹1.0 Lakhs to ₹2.2 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Senior Customer Service Associate in Kolkata at Reliance Retail earn more than ₹2.2 Lakhs per year, and the top 1% earn over ₹2.2 Lakhs per year. Senior Customer Service Associate Salaries at Reliance Retail can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Reliance Retail employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Reliance Retail in Kolkata?

The estimated take-home salary of a Senior Customer Service Associate at Reliance Retail in Kolkata typically ranges from ₹11,460 to ₹12,721 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹2.2 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Reliance Retail. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Reliance Retail for Senior Customer Service Associate in India?

Concentrix Corporation	₹2.3 Lakhs to ₹3.3 Lakhs per year
Wipro	₹1.1 Lakhs to ₹5.0 Lakhs per year
Metro Cash & Carry	₹1.0 Lakhs to ₹3.3 Lakhs per year
MedPlus	₹1.0 Lakhs to ₹3.0 Lakhs per year
Fabindia	₹1.6 Lakhs to ₹2.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Reliance Retail, depending on the role and experience level.

How the salary growth look like for a Senior Customer Service Associate at Reliance Retail in Kolkata?

The salary growth for a Senior Customer Service Associate at Reliance Retail in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Kolkata can expect the following growth trajectory at Reliance Retail:

Experience	Average Salary Range
2 years	₹1.5 Lakhs to ₹1.9 Lakhs per year
3 years	₹1.5 Lakhs to ₹1.9 Lakhs per year
4 years	₹1.2 Lakhs to ₹2.2 Lakhs per year
5 years	₹1.0 Lakhs to ₹2.0 Lakhs per year

and so on.

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Reliance Retail Senior Customer Service Associate Salaries in Kolkata

Reliance Retail Senior Customer Service Associate salary in Kolkata ranges between ₹1 Lakh to ₹2.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Reliance Retail latest salaries received from various employees of Reliance Retail.