Reliance Retail Senior Customer Service Associate Reviews
based on 49 reviews
Updated 16 Sep, 2024
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.5
Job Security
4.2
Company culture
4.0
Work Satisfaction
3.9
Salary & Benefits
3.9
Work-Life balance
3.6
Promotions/Appraisal
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 49 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 49 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Reliance Retail Senior Customer Service Associate Reviews
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49 reviews found
Sort by:
Popular
Senior Customer Service Associate in
duttapukur
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2021
Likes
Job security and working environment is good. salary is paid on time and incentive also.
Dislikes
The Reliance TST format is not good.If I compare this format to trends format there are many things the company should look in like facilities of staff is way more better than TST format.
Work Details
Overall average.
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Associate in
Visakhapatnam
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2024
Likes
Rotational shifts for all staff
Dislikes
Nothing particular, delay in checking out from office.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
My salary was less for Pune location so I had to leave the job
Senior Customer Service Associate in
Ariyalur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Sep 2024
Likes
Super company
Dislikes
Salary not good
Senior Customer Service Associate in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Jun 2023
Likes
So many things are here to learn for anyone who can hardwork here...
Dislikes
Salary not satisfying they give everyone equally salary junior csa or Teamleaders which is not good it's should be some difference....if work is different then salary should be also different
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
New Delhi
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Reliance me mere Experience bohot acha Rha or ye ek bohot aachi Company h
Dislikes
Reliance me bus ek choti see yahi Galt baat h ki is company me kabhi chutti Time par nhi hoti 9 hour ki duty ko 12 hour karai jati h
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Mumbai
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Customer service
Dislikes
Promotions / Appraisal Policy
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Reliance Retail.
Senior Customer Service Associate in
Silchar
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Jun 2023
Likes
Only job security nothing else
Dislikes
There is nothing of staff, all appraisal and promotions only for higher management
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
King of retail industry
Dislikes
Grooming standard
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 29 Sep 2023
Likes
Culture good
Dislikes
Salary and time management
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Associate in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2024
Likes
Working flexibility
Dislikes
Job security is not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Howrah
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2023
Likes
👍 like it
Dislikes
👍like it
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Associate in
Pathankot
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2024
Likes
Supported and helpfull
Dislikes
Salary not increased last 5 years
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Agartala
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2023
Likes
Job security is very good
Dislikes
Working hours are not properly maintained
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Senior Customer Service Associate in
Alappuzha
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 May 2022
Likes
Timing, accuracy in the salary date, good working condition,
Dislikes
Iam worked in reliance retail nearly 2 years, there is no promotion and salary hike in my job.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Bhagalpur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Jun 2022
Likes
Its better place to work
Dislikes
Growth criteria of this organisation
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2022
Likes
Good knowledge provider company but salary is not so good.And promotion time is very large.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Ahmedabad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2023
Likes
Very nice mall
Dislikes
Nothing much better than better
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Associate in
Silchar
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2021
Likes
All SOP and management
Dislikes
In Reliance Retail Trends format there is wrost type of HR policy,no increment policy,wrost type of incentive policy which is only for selected candidates and name of promotion career growth and opportunities they take only exam but results will never share.
Work Details
Work here 3 year 6 month as company interest and benefits but there is no reward for anything.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Reliance Retail's Senior Customer Service Associates
How is Reliance Retail to work for?
Reliance Retail is rated 4.2 out of 5, based on 49 reviews by employees on AmbitionBox.
Reliance Retail is known for Skill development which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Reliance Retail read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Reliance Retail?
According to AmbitionBox ratings, Reliance Retail employees rate its salary and benefits as 3.9 out of 5. You can know more about Reliance Retail Salaries at AmbitionBox
How is the work culture at Reliance Retail?
Work culture is rated 4.2 at Reliance Retail by 49 employees. While job security is rated 4.5 and work-life balance is rated 3.9 at Reliance Retail. Read detailed reviews by employees of Reliance Retail on AmbitionBox.
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