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3.7

based on 27.2k Reviews

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Concentrix Corporation Senior Customer Service Associate salaries in Kolkata (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2.3 Lakhs - ₹3.3 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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8% less than the average Senior Customer Service Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
1 - 6 years exp. (15 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Sales & Business Development
Senior Customer Service Associate Salary
2 - 5 years exp. (3 salaries)
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₹2.4 L/yr - ₹3.4 L/yr

Last Updated: 22 Mar 2025

Companies similar to Concentrix Corporation for Senior Customer Service Associate in Kolkata

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Concentrix Corporation Senior Customer Service Associate Salary

1 - 6 years exp. (20 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Senior Customer Service Associate Salary

1 - 5 years exp. (16 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

arrow icon 4% more
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Wipro Senior Customer Service Associate Salary

1 - 6 years exp. (20 salaries)
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₹1.1 L/yr - ₹5 L/yr

arrow icon 15% less
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Tech Mahindra Senior Customer Service Associate Salary

2 - 6 years exp. (14 salaries)
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₹1.5 L/yr - ₹6.2 L/yr

arrow icon 20% more
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Reliance Retail Senior Customer Service Associate Salary

2 - 7 years exp. (13 salaries)
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₹1 L/yr - ₹2.2 L/yr

arrow icon 47% less
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OnProcess Technology Senior Customer Service Associate Salary

3 - 10 years exp. (9 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

arrow icon 16% less
Senior Customer Service Associate salary at Concentrix Corporation ranges between ₹2.3 Lakhs to ₹3.3 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 20 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Associate in Kolkata

2w ago
₹3 Lakhs
4 years exp.
2w ago
₹3 Lakhs
5 years exp.
3mo ago
₹3.2 Lakhs
2 years exp.
3mo ago
₹3.2 Lakhs
3 years exp.
4mo ago
₹3.2 Lakhs
1 year exp.
5mo ago
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4 years exp.
7mo ago
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1 year exp.
10mo ago
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2 years exp.
10mo ago
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3 years exp.
11mo ago
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5 years exp.

Experience wise Concentrix Corporation Senior Customer Service Associate salaries in Kolkata

Last Updated: 22 Mar 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
2 years  (5 salaries)

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₹2.4 L/yr - ₹3.2 L/yr
3 years  (6 salaries)

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₹2.3 L/yr - ₹3.2 L/yr
4 years  (4 salaries)

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₹2.4 L/yr - ₹3.3 L/yr
5 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
View all

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Customer Care Executive Salary
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₹1 L/yr - ₹4.6 L/yr
Customer Service Executive Salary
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Senior Associate Salary
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₹1.8 L/yr - ₹6 L/yr
Customer Service Associate Salary
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₹1.35 L/yr - ₹5.62 L/yr
Customer Support Executive Salary
(165 salaries)
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₹1 L/yr - ₹4.5 L/yr
Customer Service Representative Salary
(135 salaries)
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₹1.15 L/yr - ₹4.75 L/yr
Senior Customer Service Executive Salary
(100 salaries)
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₹0.85 L/yr - ₹5 L/yr
Process Associate Salary
(82 salaries)
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₹1.6 L/yr - ₹5 L/yr
Senior Process Associate Salary
(49 salaries)
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₹2.15 L/yr - ₹5.6 L/yr
Customer Support Associate Salary
(43 salaries)
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₹1.35 L/yr - ₹4 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Associate

Interpersonal Skills Problem Solving Problem Analysis Telesales Communication Skills Calling resolution voice process Grammar Customer Handling Sales Customer Service International Business Effective Communication Customer Satisfaction Index

Salary related reviews for Concentrix Corporation

3.5

Rated by 4 employees for salary & benefits

Senior Customer Service Associate in Visakhapatnam

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 27 Mar 2025
4.0
 for  Salary and Benefits

Likes

Friendly nature and good environment.sometimes dance program, team lunch. Work was good and Learnt more things on credit card

read more
  • Salary - Good
    • +3 more

Dislikes

Salary was not increased. Work was very strict mainly on quality sometimes working on Sunday and even on festival days. Monday to Saturday full work

read more

Senior Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Oct 2024
2.0
 for  Salary and Benefits

Likes

The company is overall great because it was taken over by IBM which is the best in employee satisfaction.

  • Skill development - Excellent
    • +4 more

Dislikes

They are least bothered about the salary increase even if you have been a loyal employee for a decade.

read more
  • Salary - Poor

Senior Customer Service Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Apr 2022
2.0
 for  Salary and Benefits

Likes

Work culture is good. People are helpful. Job is secured.

  • Skill development - Good
    • +4 more

Dislikes

...n and benefits are lower than industry standards. I am working here for 3 years. I feel the salary is quite low as per the work we do. If they could provide better salaries than this is a great company to work for.

read more
  • Salary - Poor

Senior Associate in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 20 Mar 2025
1.0
 for  Salary and Benefits

Likes

Process were good but growing rate very low and TL are quite bossy not friendly....job security is 5 out of 5 but growing as in professionally and financially verry negligible

read more
  • Job security - Good

Dislikes

1 no work life balance no salary no improvements

  • Salary - Bad
    • +4 more

Customer Service Executive in Pune

Full Time

 · 

Other Department

2.0
  •  posted on 07 Feb 2025
2.0
 for  Salary and Benefits

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

read more
  • Salary - Poor
    • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Concentrix Corporation

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a client success business consultant
1w
Looking for a Job in Consulting Plz help
Hi Everyone, I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects. I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral. Please feel free to comment or DM if you can help. Thanks in advance! #ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma
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Concentrix Corporation Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Concentrix Corporation in Kolkata?
The average salary of a Senior Customer Service Associate at Concentrix Corporation in Kolkata typically ranges from ₹2.3 Lakhs to ₹3.3 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Senior Customer Service Associate in Kolkata at Concentrix Corporation earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.3 Lakhs per year. Senior Customer Service Associate Salaries at Concentrix Corporation can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Concentrix Corporation employees in India.
What is the estimated take home salary of a Senior Customer Service Associate at Concentrix Corporation in Kolkata?
The estimated take-home salary of a Senior Customer Service Associate at Concentrix Corporation in Kolkata typically ranges from ₹22,684 to ₹24,157 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹3.3 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Concentrix Corporation. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Associate at Concentrix Corporation in Kolkata?
To be a Senior Customer Service Associate at Concentrix Corporation in Kolkata, the key skills required include:

  • - Interpersonal Skills
  • - Problem Solving
  • - Problem Analysis
  • - Telesales
  • - Communication Skills

These skills are highly valued at Concentrix Corporation and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Concentrix Corporation for Senior Customer Service Associate in India?
Tech Mahindra ₹1.5 Lakhs to ₹6.2 Lakhs per year
Teleperformance ₹1.3 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Concentrix Corporation, depending on the role and experience level.
What is the salary of a Senior Customer Service Associate in companies similar to Concentrix Corporation in Kolkata?
The salary of a Senior Customer Service Associate at companies similar to Concentrix Corporation in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro ₹1.1 Lakhs to ₹5.0 Lakhs per year
OnProcess Technology ₹1.8 Lakhs to ₹3.2 Lakhs per year
Reliance Retail ₹1.0 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Associate at Concentrix Corporation in Kolkata?
The salary growth for a Senior Customer Service Associate at Concentrix Corporation in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Kolkata can expect the following growth trajectory at Concentrix Corporation:

Experience Average Salary Range
1 year ₹2.6 Lakhs to ₹3.3 Lakhs per year
2 years ₹2.4 Lakhs to ₹3.2 Lakhs per year
3 years ₹2.3 Lakhs to ₹3.2 Lakhs per year
4 years ₹2.4 Lakhs to ₹3.3 Lakhs per year
and so on.

Tell us how to improve this page.

Concentrix Corporation Senior Customer Service Associate salary in Kolkata ranges between ₹2.3 Lakhs to ₹3.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 20 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.