Wipro Kolkata Senior Customer Service Associate Salaries by 20+ Employees

1 - 5 years exp.

₹1.1 Lakh - ₹5 Lakhs

Avg. annual salary

Monthly In-hand Salary

21% less than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 1 - 5 years exp. (15 salaries)	₹1.1 L/yr - ₹4.5 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 1 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹5 L/yr

Last Updated: 4 Nov 2024

Companies similar to Wipro for Senior Customer Service Associate in Kolkata

Wipro Senior Customer Service Associate Salary

1 - 5 years exp. (20 salaries)

₹1.1 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Service Associate Salary 2 - 6 years exp. (14 salaries)	₹1.5 L/yr - ₹6.2 L/yr 40% more
Concentrix Corporation Senior Customer Service Associate Salary 1 - 7 years exp. (20 salaries)	₹2.3 L/yr - ₹3.3 L/yr 17% more
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Teleperformance Senior Customer Service Associate Salary 1 - 5 years exp. (16 salaries)	₹1.3 L/yr - ₹3.5 L/yr 21% more
Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (13 salaries)	₹1 L/yr - ₹2.2 L/yr 37% less
OnProcess Technology Senior Customer Service Associate Salary 3 - 10 years exp. (9 salaries)	₹1.8 L/yr - ₹3.2 L/yr 1% less

Senior Customer Service Associate salary at Wipro ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 20 latest salaries received from various employees of Wipro.

Experience wise Wipro Senior Customer Service Associate salaries in Kolkata

Last Updated: 4 Nov 2024

Experience	Avg Annual Salary
1 year (6 salaries)	₹1.3 L/yr - ₹2 L/yr
2 years (7 salaries)	₹1.1 L/yr - ₹4.1 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
4 years (3 salaries)	₹2 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

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Salary related reviews for Wipro

3.6

Rated by 5 employees for salary & benefits

Senior Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 14 Apr 2022

2.0

for Salary and Benefits

Likes

Job security and campus is beautiful

Job security - Good

+1 more

Dislikes

Biased Management , career growth, salary structure is far lower than market standards, kpi policies targeted at employee exploitation specially for agents , work culture needs improvement, zero efforts on employee retention and development

Salary - Poor

+3 more

Senior Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 06 Dec 2024

2.0

for Salary and Benefits

Likes

You will not get fired easily so job security is surely there. Obviously they are not paying you enough so the work load is not that much as well.

Skill development - Excellent

+1 more

Dislikes

...t other teams but I experienced I had and my friends are having, it's not right. People are missing their pay and no one is taking accountability for that.

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Mar 2025

1.0

for Salary and Benefits

Likes

There is nothing to like apart from the fact that the company won't fire you until you have done something very serious

Job security - Excellent

+2 more

Dislikes

Salary and hike structure is very bad also you will find boot lickers everywhere

Salary - Bad

+3 more

Quality Analyst in Hyderabad / Secunderabad

Full Time

Quality Assurance Department

5.0

• posted on 02 Mar 2025

2.0

for Salary and Benefits

Likes

Awesome working condition, supporting team leaders and colleagues and full work satisfaction. Get promotions by doing hard work ... Job security

Skill development - Good

+5 more

Dislikes

Salary is very less even though u get any promotion. But you will get more knowledge if you are okay with less salary It will be best company to learn and gain knowledge

Salary - Poor

Senior Analyst in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

2.0

• posted on 13 Feb 2025

1.0

for Salary and Benefits

Likes

Just good for a fresher to get a platform to start their corporate slavery

Dislikes

Poor work culture, bad management at top, non- coperative & arrogant managers, poor salary raise, ling working hours, no skill enhancement

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about Wipro

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a lead consultant

1w (edited)

Is 34 LPA CTC good enough for a 8yrs of experienced candidate?

Wipro made me an offer of almost 34LPA (30.6L (FP) + 10% (VP)) for the Tech Lead position in the B3 Band. I have eight years of experience overall, including six years of relevant expertise in the functional side of Oracle EBS SCM and two years in the core field side as a purchase engineer. My current CTC is 26.5 LPA, which includes 2.4L(VP) and 24L(FP). Is it worthwhile to leave my current organisation and take a reasonable walk? Also, If I try, will I get more than the offered CTC? Looking for the valuable suggestions?

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Wipro Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Wipro in Kolkata?

The average salary of a Senior Customer Service Associate at Wipro in Kolkata typically ranges from ₹1.1 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Service Associate in Kolkata at Wipro earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Senior Customer Service Associate Salaries at Wipro can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Wipro employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Wipro in Kolkata?

The estimated take-home salary of a Senior Customer Service Associate at Wipro in Kolkata typically ranges from ₹19,011 to ₹20,689 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Wipro. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Wipro for Senior Customer Service Associate in India?

Tech Mahindra	₹1.5 Lakhs to ₹6.2 Lakhs per year
Teleperformance	₹1.3 Lakhs to ₹3.5 Lakhs per year
Concentrix Corporation	₹2.3 Lakhs to ₹3.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Wipro, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Wipro in Kolkata?

The salary of a Senior Customer Service Associate at companies similar to Wipro in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

OnProcess Technology	₹1.8 Lakhs to ₹3.2 Lakhs per year
Reliance Retail	₹1.0 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Wipro in Kolkata?

The salary growth for a Senior Customer Service Associate at Wipro in Kolkata depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Kolkata can expect the following growth trajectory at Wipro:

Experience	Average Salary Range
1 year	₹1.3 Lakhs to ₹2.0 Lakhs per year
2 years	₹1.1 Lakhs to ₹4.1 Lakhs per year
3 years	₹2.4 Lakhs to ₹3.1 Lakhs per year
4 years	₹2.0 Lakhs to ₹5.0 Lakhs per year

and so on.

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Wipro Senior Customer Service Associate Salaries in Kolkata

Wipro Senior Customer Service Associate salary in Kolkata ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 Wipro latest salaries received from various employees of Wipro.