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3.3

based on 4.7k Reviews

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eClerx Customer Service Analyst salaries in India

Annual salary range
0 - 2 years exp.
₹2 Lakhs - ₹3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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62% less than the average Customer Service Analyst Salary in IT Services & Consulting Companies for 0 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Analyst Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Human Resources
Customer Service Analyst Salary
Fresher (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 6 Sep 2024

Companies similar to eClerx for Customer Service Analyst

Company name Avg Annual Salary Open Jobs
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Genpact Customer Service Analyst Salary

3 - 9 years exp. (5 salaries)

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₹0.7 L/yr - ₹5.8 L/yr

arrow icon 52% more
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TCS Customer Service Analyst Salary

4 - 18 years exp. (4 salaries)

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₹4.7 L/yr - ₹10 L/yr

arrow icon 185% more
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Accenture Customer Service Analyst Salary

3 - 10 years exp. (167 salaries)

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₹3.8 L/yr - ₹10 L/yr

arrow icon 163% more
5 job openings
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₹2.1 L/yr - ₹3.3 L/yr

arrow icon 7% more
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₹4.5 L/yr - ₹10.1 L/yr

arrow icon 220% more
Customer Service Analyst salary at eClerx ranges between ₹2 Lakhs to ₹3 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 4 latest salaries received from various employees of eClerx.

Latest annual salaries shared by eClerx Customer Service Analyst

3mo ago
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5 months exp.
9mo ago
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1 year exp.
1y ago
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2 years exp.

Experience wise eClerx Customer Service Analyst salaries

Last Updated: 6 Sep 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3 L/yr
1 year (AmbitionBox Estimate)

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₹1 L/yr - ₹2.6 L/yr
2 years (AmbitionBox Estimate)

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₹2 L/yr - ₹4 L/yr

Similar Designation salaries in eClerx

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₹2 L/yr - ₹3 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹5.6 L/yr - ₹22.2 L/yr
Senior Analyst Salary
(5.4k salaries)
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₹2 L/yr - ₹8 L/yr
Quality Analyst Salary
(176 salaries)
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₹1.8 L/yr - ₹6 L/yr
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₹2.2 L/yr - ₹4 L/yr
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₹2.25 L/yr - ₹3.4 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹9.1 L/yr - ₹11.6 L/yr
Analyst Salary
(4k salaries)
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₹1 L/yr - ₹7.5 L/yr

Top skills at eClerx for Customer Service Analyst

Customer Satisfaction Troubleshooting Interpersonal Skills Root Cause Analysis Telecom Communication Skills Invoice Processing Quality Standards Customer Operations Information Security

Salary related reviews for eClerx

3.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 25 Nov 2024

4.0
 for  Salary and Benefits

Likes

... get the job and learn the subject and there Will be one year bond for everyone. You will get joining bonus too

read more

Dislikes

There is nothing much to dislike but if there is EMEA shift it will be better. It's a completely NAM shift. Atleast rotational shift makes comfortable. There is no rotational shift. This is the only drawback.

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 28 Oct 2024

1.0
 for  Salary and Benefits

Likes

Colleagues are helping.

Dislikes

Company gives nothing to employees no perks no diwali bonus, they don't appreciate and motivate the employee for good work, poor management, No work life balance managers ask to extend shifts without getting any extra pay and they will call you anytime

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Oct 2024

3.0
 for  Salary and Benefits

Likes

Salary is on time but they will try to deduct as much as possible. So you have to be very calculative and precise about your half days, sick leaves, shift allowance, etc.

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Dislikes

The company's moto is "All work and no play". There is no job security. They made tremendous loss after acquiring Personiv and started firing employees, just to keep the head above water and now in the verge of shutting it down. It is a company where nepotism is encouraged and things will against you if you bring this to management's attention.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Jul 2024

5.0
 for  Salary and Benefits

Likes

I have been working as customer executive for 6 months now ,there was some issues with salary in initial period but experience is good as of now

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Dislikes

The Hr was rude and salary issue was neglected by management

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Nov 2023

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ke is spoon feed to her and there is no commitment fulfilled by management ever. Overall bad experience with company and just upto resign due to over sales pressure and no increase in salary where the targets getting doubled in last 1 year however they haven’t made any incentive or increment program so there is no reason for doing such high sales if we will not getting something.

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eClerx Customer Service Analyst Salary FAQs

What is the salary of Customer Service Analyst at eClerx?
Customer Service Analyst salary at eClerx in India ranges between ₹2.0 Lakhs to ₹3.0 Lakhs for less than 1 year of experience to 2 years. According to our estimates it is 62% less than the average Customer Service Analyst Salary in India. Salary estimates are based on 4 latest salaries received from various employees of eClerx India.
How does the salary of a Customer Service Analyst at eClerx India compare with the average salary range for this job?
The average salary of a Customer Service Analyst at eClerx is 62% less than the average salary of a Customer Service Analyst in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Analyst at eClerx?
Customer Satisfaction, Troubleshooting, Interpersonal Skills, Root Cause Analysis and Telecom are some of the popular skills required to work as a Customer Service Analyst at eClerx India.
Which similar companies are paying more than eClerx to a Customer Service Analyst in India?
  • Automatic Data Processing (ADP) Customer Service Analyst Salary - ₹4.5 Lakhs to ₹10.1 Lakhs per year
  • TCS Customer Service Analyst Salary - ₹4.7 Lakhs to ₹10.0 Lakhs per year
  • Accenture Customer Service Analyst Salary - ₹3.8 Lakhs to ₹10.0 Lakhs per year
  • Genpact Customer Service Analyst Salary - ₹0.7 Lakhs to ₹5.8 Lakhs per year
  • Sutherland Global Services Customer Service Analyst Salary - ₹2.1 Lakhs to ₹3.3 Lakhs per year
What is the estimated take home salary of a Customer Service Analyst at eClerx in India?
The estimated take-home salary of a Customer Service Analyst at eClerx ranges between ₹17,698 per month to ₹19,396 per month in India. The take-home salary calculation is based on the average eClerx Customer Service Analyst salary in India which ranges between ₹2.0 Lakhs to ₹3.0 Lakhs per year for employees with less than 1 year of experience to 2 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Analyst at eClerx?
According to AmbitionBox, 100% of the eClerx Customer Service Analysts reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

eClerx Customer Service Analyst salary in India ranges between ₹2 Lakhs to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 eClerx latest salaries received from various employees of eClerx.