eClerx Customer Care Executive Salaries by 20+ Employees (Updated 2025)

0 - 3 years exp.

₹2.2 Lakhs - ₹4 Lakhs

Salary of majority employees

15% more than the average Customer Care Executive Salary in IT Services & Consulting Companies for 0 - 3 years of experience

Interested in this particular role? 1 job opening

Last Updated: 8 Mar 2025

Companies similar to eClerx for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Genpact Customer Care Executive Salary 1 - 6 years exp. (108 salaries)	₹1 L/yr - ₹5 L/yr 7% more
WNS Customer Care Executive Salary 1 - 6 years exp. (109 salaries)	₹1.1 L/yr - ₹4.8 L/yr 11% more
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TCS Customer Care Executive Salary 1 - 8 years exp. (154 salaries)	₹1.3 L/yr - ₹6.5 L/yr 15% more
Infosys Customer Care Executive Salary 0 - 6 years exp. (17 salaries)	₹1 L/yr - ₹5.2 L/yr 11% less
HCLTech Customer Care Executive Salary 1 - 5 years exp. (60 salaries)	₹1.5 L/yr - ₹4 L/yr 16% less
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (3.2k salaries)	₹0.8 L/yr - ₹6.5 L/yr 9% less	1 job opening
Cognizant Customer Care Executive Salary 1 - 6 years exp. (34 salaries)	₹2 L/yr - ₹7 L/yr 24% more
Accenture Customer Care Executive Salary 0 - 8 years exp. (242 salaries)	₹2 L/yr - ₹8 L/yr 51% more
Capgemini Customer Care Executive Salary 0 - 6 years exp. (14 salaries)	₹1.7 L/yr - ₹3.9 L/yr 13% less
IBM Customer Care Executive Salary 0 - 7 years exp. (54 salaries)	₹1.3 L/yr - ₹4.5 L/yr 2% more
Sutherland Global Services Customer Care Executive Salary 0 - 6 years exp. (249 salaries)	₹1 L/yr - ₹4.5 L/yr At par
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Hexaware Technologies Customer Care Executive Salary 0 - 5 years exp. (126 salaries)	₹1.3 L/yr - ₹4 L/yr 24% less	1 job opening
FIS Customer Care Executive Salary 1 - 6 years exp. (91 salaries)	₹2.1 L/yr - ₹5 L/yr 13% more
Mphasis Customer Care Executive Salary 1 - 6 years exp. (55 salaries)	₹1.5 L/yr - ₹4.5 L/yr 7% more
NTT Data Customer Care Executive Salary 0 - 4 years exp. (24 salaries)	₹2.5 L/yr - ₹4.4 L/yr 9% more
NTT DATA, Inc. Customer Care Executive Salary 1 - 5 years exp. (13 salaries)	₹2.3 L/yr - ₹5.5 L/yr 34% more
Optum Global Solutions Customer Care Executive Salary 1 - 5 years exp. (14 salaries)	₹1.9 L/yr - ₹3.5 L/yr 7% less
Coforge Customer Care Executive Salary 1 - 13 years exp. (7 salaries)	₹1.3 L/yr - ₹3 L/yr 17% less
DXC Technology Customer Care Executive Salary 2 - 9 years exp. (6 salaries)	₹3 L/yr - ₹4.8 L/yr 24% more
LTIMindtree Customer Care Executive Salary 1 - 3 years exp. (6 salaries)	₹2 L/yr - ₹9.5 L/yr 108% more

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Customer Care Executive salary at eClerx ranges between ₹2.2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 23 latest salaries received from various employees of eClerx.

Experience wise eClerx Customer Care Executive salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.2 L/yr - ₹3 L/yr
1 year (8 salaries)	₹2.5 L/yr - ₹3.3 L/yr
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2 years (8 salaries)	₹2.5 L/yr - ₹4 L/yr
3 years (4 salaries)	₹3 L/yr - ₹4 L/yr

Similar Designation salaries in eClerx

Customer Service Executive Salary

(35 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(22 salaries)

₹2.25 L/yr - ₹3.4 L/yr

Sales Executive Salary

(4 salaries)

₹1.8 L/yr - ₹2.7 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹3 L/yr - ₹3.5 L/yr

Customer Service Associate Salary

(11 salaries)

₹2 L/yr - ₹3.6 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Customer Service Representative Salary

(3 salaries)

₹2 L/yr - ₹3.1 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹9.1 L/yr - ₹11.6 L/yr

Senior Associate Salary

(213 salaries)

₹2.3 L/yr - ₹7.5 L/yr

Top skills at eClerx for Customer Care Executive

Communication Skills Customer Service customer care Communication Skills Chat Process BPO Customer Service Inbound Voice Process voice process Non Voice Process Interpersonal Skills Email Process Inbound Customer Service CRM Customer Service customer support

Salary related reviews for eClerx

4.3

Rated by 11 employees for salary & benefits

Customer Support Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 20 Jul 2024

5.0

for Salary and Benefits

Likes

I have been working as customer executive for 6 months now ,there was some issues with salary in initial period but experience is good as of now

Salary - Excellent

+3 more

Dislikes

The Hr was rude and salary issue was neglected by management

Analyst in Chandigarh

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Nov 2023

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ke is spoon feed to her and there is no commitment fulfilled by management ever. Overall bad experience with company and just upto resign due to over sales pressure and no increase in salary where the targets getting doubled in last 1 year however they haven’t made any incentive or increment program so there is no reason for doing such high sales if we will not getting something.

Salary - Poor

+5 more

Analyst in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 Jan 2024

1.0

for Salary and Benefits

Likes

Nothing to like about eclerx terrible organization with the terrible management the worst case is management/HR will hold your salary and you will definitely feel what the modern day slavery looks like Just fed up

Dislikes

Just fed up to write not at all good workplace may someone's opinion different about the same but I wrote what i feel

Salary - Bad

+5 more

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 16 Oct 2023

1.0

for Salary and Benefits

Likes

Seems nothing

Job security - Good

+1 more

Dislikes

No salary compensation No hike on timely basis No critical allowances No hike Improper management system Just complete the count that's it Nothing to work new Management is not proactive to train the team mates

Salary - Bad

+4 more

Analyst in Pune

Full Time

Merchandising, Retail & eCommerce Department

2.0

• posted on 13 May 2023

2.0

for Salary and Benefits

Likes

Job security

Job security - Good

Dislikes

- Low work life balance. -Annual compensation is way lower than industry standards. -Instead of encouraging, manager always taunts team members. - Manager himself does not understand technical details/requirements and hence expects output right away. - You are expected to work on holidays for client delivery. - Rigid culture in organisation. - Office politics. - If you are willing to learn/upskill yourself while working in an organisation DO NOT enter in this company (especially if you are a programmer).

Salary - Poor

+5 more

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Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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eClerx Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at eClerx ?

The average salary of a Customer Care Executive at eClerx in India typically ranges from ₹2.2 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Care Executive at eClerx earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Care Executive Salaries at eClerx can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ eClerx employees in India.

What is the estimated take home salary of a Customer Care Executive at eClerx in India?

The estimated take-home salary of a Customer Care Executive at eClerx in India typically ranges from ₹21,111 to ₹22,758 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of eClerx. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at eClerx ?

To be a Customer Care Executive at eClerx in india, the key skills required include:

- Communication Skills
- Customer Service
- customer care
- Communication Skills
- Chat Process

These skills are highly valued at eClerx and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than eClerx for Customer Care Executive in India?

LTIMindtree	₹2.0 Lakhs to ₹9.5 Lakhs per year
Accenture	₹2.0 Lakhs to ₹8.0 Lakhs per year
NTT DATA, Inc.	₹2.3 Lakhs to ₹5.5 Lakhs per year
DXC Technology	₹3.0 Lakhs to ₹4.8 Lakhs per year
Cognizant	₹2.0 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by eClerx, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to eClerx in India?

The salary of a Customer Care Executive at companies similar to eClerx in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Hewlett Packard Enterprise	₹1.3 Lakhs to ₹5.9 Lakhs per year
TCS	₹1.3 Lakhs to ₹6.5 Lakhs per year
FIS	₹2.1 Lakhs to ₹5.0 Lakhs per year
WNS	₹1.1 Lakhs to ₹4.8 Lakhs per year
NTT Data	₹2.5 Lakhs to ₹4.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at eClerx in India?

The salary growth for a Customer Care Executive at eClerx depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at eClerx:

Experience	Average Salary Range
Fresher	₹2.2 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.5 Lakhs to ₹3.3 Lakhs per year
2 years	₹2.5 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.0 Lakhs to ₹4.0 Lakhs per year

and so on.

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eClerx Customer Care Executive Salaries

eClerx Customer Care Executive salary in India ranges between ₹2.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 23 eClerx latest salaries received from various employees of eClerx.