DHL Express Mumbai Customer Care Executive Salaries by 7 Employees (Updated 2025)

1 - 10 years exp.

₹3.1 Lakhs - ₹9.1 Lakhs

Salary of majority employees

Fixed (88%)

₹4.3 Lakhs

Variable (12%)

₹0.6 Lakh

83% more than the average Customer Care Executive Salary in Logistics Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 4 - 7 years exp. (3 salaries)	₹3.1 L/yr - ₹9.1 L/yr
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Merchandising, Retail & eCommerce Customer Care Executive Salary 9 - 10 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹7.5 L/yr

Last Updated: 5 Mar 2025

Companies similar to DHL Express for Customer Care Executive in Mumbai

DHL Express Customer Care Executive Salary

1 - 10 years exp. (7 salaries)

₹3.1 L/yr - ₹9.1 L/yr

Company name	Avg Annual Salary	Open Jobs
FedEx Express Customer Care Executive Salary 1 - 7 years exp. (24 salaries)	₹2 L/yr - ₹3.8 L/yr 40% less
DTDC Express Customer Care Executive Salary 0 - 6 years exp. (5 salaries)	₹1.6 L/yr - ₹2.9 L/yr 57% less
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Aramex Customer Care Executive Salary 1 - 5 years exp. (4 salaries)	₹2.1 L/yr - ₹3.2 L/yr 46% less
Teleperformance Customer Care Executive Salary 0 - 6 years exp. (262 salaries)	₹1 L/yr - ₹5 L/yr 41% less	26 job openings
Tech Mahindra Customer Care Executive Salary 0 - 6 years exp. (152 salaries)	₹1 L/yr - ₹5.4 L/yr 33% less	4 job openings

Customer Care Executive salary at DHL Express ranges between ₹3.1 Lakhs to ₹9.1 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 7 latest salaries received from various employees of DHL Express.

Experience wise DHL Express Customer Care Executive salaries in Mumbai

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
2 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
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3 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr
4 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
5 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
6 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
7 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.8 L/yr
8 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
9 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹6.3 L/yr
10 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.6 L/yr

View all

Similar Designation salaries in DHL Express

Customer Service Executive Salary

(21 salaries)

₹2.89 L/yr - ₹7.4 L/yr

Customer Service Associate Salary

(6 salaries)

₹2.75 L/yr - ₹5.9 L/yr

Sales Executive Salary

(5 salaries)

₹2 L/yr - ₹5.6 L/yr

Senior Customer Service Executive Salary

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₹4.8 L/yr - ₹6.3 L/yr

Salary related reviews for DHL Express

4.9

Rated by 3 employees for salary & benefits

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Salary - Excellent

+1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Skill development - Bad

+3 more

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Salary - Good

+4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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DHL Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at DHL Express in Mumbai?

The average salary of a Customer Care Executive at DHL Express in Mumbai typically ranges from ₹3.1 Lakhs to ₹9.1 Lakhs per year, depending on experience (from 1 year to 10 years).

The top 10% of Customer Care Executive in Mumbai at DHL Express earn more than ₹8.8 Lakhs per year, and the top 1% earn over ₹9.1 Lakhs per year. Customer Care Executive Salaries at DHL Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 DHL Express employees in India.

What is the estimated take home salary of a Customer Care Executive at DHL Express in Mumbai?

The estimated take-home salary of a Customer Care Executive at DHL Express in Mumbai typically ranges from ₹36,610 to ₹37,826 per month. This is based on the average salary range of ₹3.1 Lakhs to ₹9.1 Lakhs per year for employees with experience ranging from 1 year to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of DHL Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Care Executive in companies similar to DHL Express in Mumbai?

The salary of a Customer Care Executive at companies similar to DHL Express in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.0 Lakhs to ₹5.4 Lakhs per year
FedEx Express	₹2.0 Lakhs to ₹3.8 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.0 Lakhs per year
Aramex	₹2.1 Lakhs to ₹3.2 Lakhs per year
DTDC Express	₹1.6 Lakhs to ₹2.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at DHL Express in Mumbai?

The salary growth for a Customer Care Executive at DHL Express in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Mumbai can expect the following growth trajectory at DHL Express:

Experience	Average Salary Range
1 year	₹3.5 Lakhs to ₹4.4 Lakhs per year
2 years	₹3.7 Lakhs to ₹4.7 Lakhs per year
3 years	₹3.8 Lakhs to ₹4.9 Lakhs per year
4 years	₹4.0 Lakhs to ₹5.1 Lakhs per year

and so on.

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DHL Express Customer Care Executive Salaries in Mumbai

DHL Express Customer Care Executive salary in Mumbai ranges between ₹3.1 Lakhs to ₹9.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 DHL Express latest salaries received from various employees of DHL Express.