Croma Mumbai Customer Service Desk Salaries by 3 Employees (Updated 2024)

4 - 7 years exp.

₹2 Lakhs - ₹2.4 Lakhs

Low Confidence

Salary of majority employees

6% more than the average Customer Service Desk Salary in Retail Companies for 4 - 7 years of experience

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Last Updated: 9 Jul 2023

Companies similar to Croma for Customer Service Desk in Mumbai

Croma Customer Service Desk Salary

4 - 7 years exp. (3 salaries)

₹2 L/yr - ₹2.4 L/yr

Company name	Avg Annual Salary	Open Jobs
IDC Technologies Customer Service Desk Salary 10 - 14 years exp. (4 salaries)	₹5.5 L/yr - ₹6 L/yr 162% more

Customer Service Desk salary at Croma ranges between ₹2 Lakhs to ₹2.4 Lakhs per year for employees with experience between 4 years to 7 years. Salary estimates are based on 3 latest salaries received from various employees of Croma.

Experience wise Croma Customer Service Desk salaries in Mumbai

Last Updated: 9 Jul 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2 L/yr - ₹3.9 L/yr
5 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
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6 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.4 L/yr
7 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.2 L/yr

Top skills at Croma for Customer Service Desk

Service Desk Customer Service Guest Relations Customer Relationship customer care customer support service Technical Support Troubleshooting Front Office Desktop Support Servicing Clustering Interpersonal Skills Android

Salary related reviews for Croma

4.2

Rated by 2 employees for salary & benefits

Customer Service Specialist in Davanagere

Full Time

Other Department

2.0

• posted on 08 Oct 2024

2.0

for Salary and Benefits

Likes

When I first started at work, everything seemed great, but as time went on, it just got worse.

Dislikes

...y has its upsides, but the management really doesn't seem to care about their employees. No matter how long you work there, you won't get any appreciation or respect. The yearly salary increases are pretty disappointing only around Rs 500 to Rs 1000. Promotions feel like a joke; I've been there for five years and I’m qualified for a promotion, but they still haven't given me a chance. That's why I decided to leave. The pay structure is not great either.

Department Manager in Kolkata

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 08 Oct 2024

5.0

for Salary and Benefits

Likes

...arn. Here every month training and knowledge classes are done for all employees. Salary and incentives are huge if an employee can focus on what to sell to get huge incentives. Other than this company culture is very good about technology along with sustainability.

Dislikes

Working hours and HR roles are not upto the mark. They ask store managers for any type of decisions.

Sales Executive in Vasco Da Gama

Full Time

Sales & Business Development Department

1.0

• posted on 28 Sep 2024

1.0

for Salary and Benefits

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

Customer Service Desk Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

As of now. Cluster manager for CSD Mr Shashi Kumar P has done and being ahead great job.

Dislikes

...done and if you leave the company and then you will have to beg them and ask(eg. PF digital approval, salary....fnf etc)

Senior Test Engineer in Mumbai

Full Time

Engineering - Software & QA Department

2.0

• posted on 23 Jun 2024

2.0

for Salary and Benefits

Likes

Offering wfh

Dislikes

...ating the trackers to review/monitor our productivity which is literally a hell. And this Nitima is taking salary to yell/scream/scold others by showing her authority. She is mostly like a 90's filmy character who always showcases their authority and taking advantage of their position. Such an unprofessional I have never seen in my 6+ years of career. Just waiting for my appraisals and I am going to be out of this unprofessional toxic environment

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Croma Customer Service Desk Salary FAQs

What is the notice period for Customer Service Desk at Croma in Mumbai?

According to AmbitionBox, 100% of the Croma Customer Service Desks in Mumbai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Croma Customer Service Desk Salaries in Mumbai

Croma Customer Service Desk salary in Mumbai ranges between ₹2 Lakhs to ₹2.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Croma latest salaries received from various employees of Croma.