Concentrix Corporation Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Salary is credited on time but with all the deductions. There is no night allowance , target achievement bonus , overtime pay allowance given to employees. Only "IR" is raised and employees are a target and have to face huge salary loss . What basic pay and salary which is mentioned in the appointment is far low than what employees receive as in hand salary

Dislikes

TEAM LEADER : MS ARCHANA BUHALIKAR . She never books transport for the employees, after the life of some employees and team mates whom she dislikes. Never supports or helps the teammate whom she dislikes and ensures that those team mates dont perform on the process and they are thrown out of the organisation. Employees are so harassed with her that they have to call for POLICE SECURITY for basic things at work to get their work done. She never gives or approves leaves to anyone and does not know how to handle and manage the team. She only brings her big fat body dumps on the chair and sleeps entire night on the floor. She has time to smoke but no time to book transport and ensure safety for the employees. Such pathetic team leaders should be held before Magistrate court and surely should be sent behind bars.

Likes

It is one best company to choose if you want to work in bpo industry as a fresher the salary is above from the rest of the average company and it really have potential growth

Dislikes

The management is quite hassle for me

Likes

Good Salary, Infrastructure,

Dislikes

Management is incompetent towards their services. HR, TRAINING dept. Low qualified project leaders, Indiscipline managers, Sr training managers, not capable of handling telecommunication process. I wasted my time working there.

Likes

I was working in Stream when convergys overtook stream it gone worst. They forced me to work in different location with same pay without convynce and did not pay my severance pay.

Dislikes

Convergys will throw people out and they have no shame. They have just big name and they give increment 1 to 4 percent every year.

Likes

...long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics