Cogent E Services Senior Customer Service Associate Salaries by 40+ Employees (Updated 2024)

0 - 6 years exp.

₹1.5 Lakh - ₹3.2 Lakhs

Salary of majority employees

29% less than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 0 - 6 years exp. (26 salaries)	₹1.5 L/yr - ₹3.2 L/yr
BFSI, Investments & Trading Senior Customer Service Associate Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.5 L/yr
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Engineering - Software & QA Senior Customer Service Associate Salary Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr
Quality Assurance Senior Customer Service Associate Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹2.9 L/yr
Sales & Business Development Senior Customer Service Associate Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 14 Nov 2024

Companies similar to Cogent E Services for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (55 salaries)	₹1.1 L/yr - ₹5 L/yr 55% more
TCS Senior Customer Service Associate Salary 3 - 7 years exp. (23 salaries)	₹3 L/yr - ₹7.2 L/yr 96% more
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Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	₹2 L/yr - ₹5.5 L/yr 41% more
HCLTech Senior Customer Service Associate Salary 1 - 5 years exp. (35 salaries)	₹1.8 L/yr - ₹6 L/yr 53% more
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (239 salaries)	₹1.3 L/yr - ₹6.2 L/yr 70% more
Accenture Senior Customer Service Associate Salary 2 - 8 years exp. (144 salaries)	₹3 L/yr - ₹8.8 L/yr 109% more
Cognizant Senior Customer Service Associate Salary 3 - 10 years exp. (15 salaries)	₹3 L/yr - ₹6 L/yr 89% more
Capgemini Senior Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹5.7 L/yr 71% more
IBM Senior Customer Service Associate Salary 3 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹3 L/yr 9% less
First Source Senior Customer Service Associate Salary 0 - 6 years exp. (960 salaries)	₹1 L/yr - ₹5.5 L/yr 22% more
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (934 salaries)	₹1 L/yr - ₹5.2 L/yr 46% more
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WNS Senior Customer Service Associate Salary 1 - 10 years exp. (125 salaries)	₹1.6 L/yr - ₹5.6 L/yr 43% more
Conneqt Business Solutions Senior Customer Service Associate Salary 1 - 5 years exp. (94 salaries)	₹1.5 L/yr - ₹3.5 L/yr 1% more
iEnergizer Senior Customer Service Associate Salary 0 - 6 years exp. (86 salaries)	₹1.7 L/yr - ₹5.6 L/yr 44% more
Capita Senior Customer Service Associate Salary 2 - 9 years exp. (34 salaries)	₹2.2 L/yr - ₹5.3 L/yr 62% more
Startek Senior Customer Service Associate Salary 0 - 5 years exp. (36 salaries)	₹1.7 L/yr - ₹4.5 L/yr 17% more
Hexaware Technologies Senior Customer Service Associate Salary 2 - 7 years exp. (14 salaries)	₹2 L/yr - ₹3 L/yr 1% more
HSBC Group Senior Customer Service Associate Salary 4 - 12 years exp. (4 salaries)	₹3 L/yr - ₹5 L/yr 63% more
Standard Chartered Senior Customer Service Associate Salary 3 - 9 years exp. (5 salaries)	₹3.5 L/yr - ₹6 L/yr 98% more
HDB Financial Services Senior Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 4% more

View all

Senior Customer Service Associate salary at Cogent E Services ranges between ₹1.5 Lakh to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 47 latest salaries received from various employees of Cogent E Services.

Experience wise Cogent E Services Senior Customer Service Associate salaries

Last Updated: 14 Nov 2024

Experience	Avg Annual Salary
Fresher (5 salaries)	₹2.2 L/yr - ₹2.5 L/yr
1 year (9 salaries)	₹1.5 L/yr - ₹2.9 L/yr
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2 years (15 salaries)	₹1.6 L/yr - ₹2.6 L/yr
3 years (8 salaries)	₹2 L/yr - ₹3.2 L/yr
4 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr
5 years (5 salaries)	₹1 L/yr - ₹3 L/yr
6 years (3 salaries)	₹2.4 L/yr - ₹2.9 L/yr

View all

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₹2 L/yr - ₹2.5 L/yr

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Customer Care Executive Salary

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Process Associate Salary

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Customer Support Executive Salary

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Salary related reviews for Cogent E Services

2.4

Rated by 19 employees for salary & benefits

Senior Customer Service Associate in Noida

Other Department

4.0

• posted on 20 Jun 2021

3.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria for chilling.

Dislikes

Salary hike and policies was not good enough they have to work on that . There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Senior Customer Service Associate in Bangalore East

Full Time

Engineering - Software & QA Department

2.0

• posted on 27 Sep 2020

1.0

for Salary and Benefits

Likes

There is no good thing to like here.

Dislikes

There is no hike after 1 year spending time with this company.except 2,3 Team leader all other tl are worst.and new tl are acting as a manager .and in interview hr said no sales pressure but on floor they concentrates on 90% sales and 10 % service only

Customer Service Executive in Thane

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Sep 2024

2.0

for Salary and Benefits

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Customer Service Associate in Thane

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Apr 2024

1.0

for Salary and Benefits

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2023

1.0

for Salary and Benefits

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Cogent E Services Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Cogent E Services?

Senior Customer Service Associate salary at Cogent E Services in India ranges between ₹1.5 Lakhs to ₹3.2 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 29% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 47 latest salaries received from various employees of Cogent E Services India.

How does the salary of a Senior Customer Service Associate at Cogent E Services India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Cogent E Services is 29% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Cogent E Services to a Senior Customer Service Associate in India?

Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.8 Lakhs per year
Standard Chartered Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹6.0 Lakhs per year
TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
Cognizant Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
Capgemini Senior Customer Service Associate Salary - ₹3.3 Lakhs to ₹5.7 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Cogent E Services in India?

Tech Mahindra Senior Customer Service Associate Salary - ₹1.3 Lakhs to ₹6.2 Lakhs per year
Optum Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹5.0 Lakhs per year
HSBC Group Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
Capita Senior Customer Service Associate Salary - ₹2.2 Lakhs to ₹5.3 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Cogent E Services in India?

The estimated take-home salary of a Senior Customer Service Associate at Cogent E Services ranges between ₹16,719 per month to ₹18,431 per month in India. The take-home salary calculation is based on the average Cogent E Services Senior Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Cogent E Services?

According to AmbitionBox, 63% of the Cogent E Services Senior Customer Service Associates reported a notice period of 15 days or less, 37% reported a notice period of 1 Month.This is based on 16 responses on AmbitionBox in last 2 years.

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Cogent E Services Senior Customer Service Associate Salaries

Cogent E Services Senior Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 47 Cogent E Services latest salaries received from various employees of Cogent E Services.