Cogent E Services Senior Customer Service Associate salaries in Mumbai

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria for chilling.

Dislikes

Salary hike and policies was not good enough they have to work on that . There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Likes

There is no good thing to like here.

Dislikes

There is no hike after 1 year spending time with this company.except 2,3 Team leader all other tl are worst.and new tl are acting as a manager .and in interview hr said no sales pressure but on floor they concentrates on 90% sales and 10 % service only

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.