Cogent E Services Customer Service Associate (Csa) salaries in India

Likes

There is nothing to like about working here other than the few people in our team that are supporting towards us.

Dislikes

- They do not give work from home in case of any emergency or accident even for a day - No formal salary slip format is followed thy just provide a salary certificate which is not valid for any government procedures - No Appraisal letter is given it is all just a verbal process and even not defined when the appraisal will come - No annual bonus / festival celebration/party anything -Management staff is very rude

Likes

Cogent is the worst company I've ever seen. No motivating work culture. Senior managers keep abusing their juniors in front of every one on the floor, junior managers do the same with thier under working and same with things ends up with executive who is only to listen and face consequences in terms of salary deductions, un-timed week offs , no leaves when u in need, marking half days without any cause etc. First cogent say they are hiring you for inbound voice calls, then during training they will start saying that you have to do up-sale the products also and after training they will give you targets of sale. And if you hit the target some how,their eyes is on finding a minor single mistake in order to deduct money. Hence horrible company. No mental/professional satisfaction here. Provide salary 10days late.

Dislikes

10 days late salary every month. Work culture very demotivating. Sales target oriented job. Initially they will say that it is inbound voice calls only but time by time they will keep adding sales target.

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

Worst company tumhari salary kha jaenge cut krie denge salary fir tumko jhut bologe ki next month aajaegi salary lekin fir kbhi nhi aaegi vo salary aur ek din bhi off lia to salary hold ho jaegi chahe kitni bhi tbiyt khrab ho tumhari office aao aur kam kro

Dislikes

Salary cut krke dete incentive ke name pe aapko 150 rupe denge sales ke lie aapko roz sunyenge aur salary time pe nhi denge aur employee ki koi respect nhi h is company me don't work ever in this company.