Capita Senior Customer Care Representative salaries in Bangalore / Bengaluru

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

Likes

Nothing other than on time salary.

Dislikes

This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,