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Capita Call Quality Analyst salaries in India (Updated 2025)

Annual salary range
6 - 9 years exp.
₹4 Lakhs - ₹4.6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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22% more than the average Call Quality Analyst Salary in IT Services & Consulting Companies for 6 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Call Quality Analyst Salary
9 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.4 L/yr

Teaching & Training
Call Quality Analyst Salary
8 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5 L/yr

Last Updated: 19 Jan 2025

Companies similar to Capita for Call Quality Analyst

Company name Avg Annual Salary Open Jobs
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Wipro Call Quality Analyst Salary

1 - 4 years exp. (5 salaries)

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₹2.4 L/yr - ₹3.8 L/yr

arrow icon 27% less
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TCS Call Quality Analyst Salary

3 - 11 years exp. (4 salaries)

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₹3 L/yr - ₹5 L/yr

arrow icon 4% less
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Tech Mahindra Call Quality Analyst Salary

2 - 8 years exp. (5 salaries)

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₹1.7 L/yr - ₹5 L/yr

arrow icon 27% less
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Genpact Call Quality Analyst Salary

2 - 6 years exp. (5 salaries)

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₹2.2 L/yr - ₹6 L/yr

arrow icon 13% more
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₹5 L/yr - ₹7.2 L/yr

arrow icon 49% more
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Cognizant Call Quality Analyst Salary

1 - 2 years exp. (3 salaries)

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₹2.5 L/yr - ₹3 L/yr

arrow icon 32% less
Call Quality Analyst salary at Capita ranges between ₹4 Lakhs to ₹4.6 Lakhs per year for employees with experience between 6 years to 9 years. Salary estimates are based on 4 latest salaries received from various employees of Capita.

Latest annual salaries shared by Capita Call Quality Analyst

3d ago
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9 years exp.
1y ago
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6 years exp.
1y ago
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8 years exp.

Experience wise Capita Call Quality Analyst salaries

Last Updated: 19 Jan 2025

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹4 L/yr - ₹4.2 L/yr
7 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹4.8 L/yr
8 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹4.6 L/yr
9 years (AmbitionBox Estimate)

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₹4 L/yr - ₹7.6 L/yr

Similar Designation salaries in Capita

Quality Analyst Salary
(153 salaries)
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₹3 L/yr - ₹6.5 L/yr
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₹4.4 L/yr - ₹11.8 L/yr
Quality Analyst 2 Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
Quality Auditor Salary
(AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr
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₹3.5 L/yr - ₹12.33 L/yr
Quality Assurance Analyst Salary
(AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr
Quality Controller Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr
Analyst Salary
(106 salaries)
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₹3.2 L/yr - ₹9.5 L/yr
Quality Executive Salary
(AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr
Deputy Manager Salary
(26 salaries)
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₹10 L/yr - ₹22.3 L/yr

Salary related reviews for Capita

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Other Department

2.0
  •  posted on 10 Aug 2024

1.0
 for  Salary and Benefits

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

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  • Company culture - Good

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

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  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2023

2.0
 for  Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

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  • Skill development - Good
  • +1 more

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

read more
  • Salary - Poor
  • +4 more
see more salary related reviews

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Capita Call Quality Analyst Salary FAQs

What is the salary of Call Quality Analyst at Capita?
Call Quality Analyst salary at Capita in India ranges between ₹4.0 Lakhs to ₹4.6 Lakhs for experience between 6 years to 9 years. According to our estimates it is 22% more than the average Call Quality Analyst Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Capita India.
How does the salary of a Call Quality Analyst at Capita India compare with the average salary range for this job?
The average salary of a Call Quality Analyst at Capita is 22% more than the average salary of a Call Quality Analyst in India. To know exact salary insights, login to view.
Which similar companies are paying more than Capita to a Call Quality Analyst in India?
  • Optum Global Solutions Call Quality Analyst Salary - ₹5.0 Lakhs to ₹7.2 Lakhs per year
  • Genpact Call Quality Analyst Salary - ₹2.2 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Call Quality Analyst in companies similar to Capita in India?
  • TCS Call Quality Analyst Salary - ₹3.0 Lakhs to ₹5.0 Lakhs per year
  • Tech Mahindra Call Quality Analyst Salary - ₹1.7 Lakhs to ₹5.0 Lakhs per year
  • Wipro Call Quality Analyst Salary - ₹2.4 Lakhs to ₹3.8 Lakhs per year
  • Cognizant Call Quality Analyst Salary - ₹2.5 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Call Quality Analyst at Capita in India?
The estimated take-home salary of a Call Quality Analyst at Capita ranges between ₹31,085 per month to ₹32,384 per month in India. The take-home salary calculation is based on the average Capita Call Quality Analyst salary in India which ranges between ₹4.0 Lakhs to ₹4.6 Lakhs per year for employees with experience between 6 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Call Quality Analyst at Capita?
According to AmbitionBox, 100% of the Capita Call Quality Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Capita Call Quality Analyst salary in India ranges between ₹4 Lakhs to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Capita latest salaries received from various employees of Capita.