Capgemini Customer Care Representative Salaries by 4 Employees

0 - 5 years exp.

₹3 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

12% more than the average Customer Care Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Representative Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹5 L/yr
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Content, Editorial & Journalism Customer Care Representative Salary 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 6 Feb 2024

Companies similar to Capgemini for Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Care Representative Salary 0 - 2 years exp. (22 salaries)	₹3 L/yr - ₹3.6 L/yr 9% less
Tech Mahindra Customer Care Representative Salary 0 - 3 years exp. (13 salaries)	₹1.7 L/yr - ₹4 L/yr 32% less
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Accenture Customer Care Representative Salary 0 - 5 years exp. (12 salaries)	₹2.4 L/yr - ₹6 L/yr 14% more
NTT Data Customer Care Representative Salary 0 - 2 years exp. (9 salaries)	₹2 L/yr - ₹3.7 L/yr 18% less
HCLTech Customer Care Representative Salary 1 - 5 years exp. (8 salaries)	₹1.7 L/yr - ₹2.8 L/yr 32% less
Genpact Customer Care Representative Salary 0 - 5 years exp. (5 salaries)	₹2.3 L/yr - ₹3.8 L/yr 12% less
TCS Customer Care Representative Salary 1 - 10 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 28% less
IBM Customer Care Representative Salary 1 - 7 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 31% less
NTT DATA, Inc. Customer Care Representative Salary 0 - 4 years exp. (4 salaries)	₹2.3 L/yr - ₹3.5 L/yr 19% less

Customer Care Representative salary at Capgemini ranges between ₹3 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 4 latest salaries received from various employees of Capgemini.

Experience wise Capgemini Customer Care Representative salaries

Last Updated: 6 Feb 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹3 L/yr
1 year (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.7 L/yr
4 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹5 L/yr

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Customer Care Executive Salary

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Customer Service Associate Salary

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₹2 L/yr - ₹4.05 L/yr

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₹2.8 L/yr - ₹4.9 L/yr

Customer Support Associate Salary

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₹2 L/yr - ₹4 L/yr

Customer Service Manager Salary

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₹3.75 L/yr - ₹9.5 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹14.4 L/yr - ₹18.4 L/yr

Senior Customer Service Executive Salary

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₹3 L/yr - ₹5.5 L/yr

Salary related reviews for Capgemini

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 31 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.

Salary - Bad

+5 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

2.0

• posted on 28 Nov 2024

1.0

for Salary and Benefits

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

Work-life balance - Good

Dislikes

...leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period.

Salary - Bad

+3 more

Team Lead in Pune

Full Time

IT & Information Security Department

1.0

• posted on 31 Oct 2024

2.0

for Salary and Benefits

Likes

If you get good manager and project you will learn many things.1 percent probability

Skill development - Good

Dislikes

...our. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

Salary - Poor

+5 more

Senior Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Sep 2024

2.0

for Salary and Benefits

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Human Resources Department

2.0

• posted on 27 Aug 2024

1.0

for Salary and Benefits

Likes

1. Good work culture 2. Great Team to work 3. Supportive collegues

Job security - Good

+1 more

Dislikes

1. Poor salary hike 2. Not giving promotions to dedicated employee. 3. Biased in giving promotions and hike. The people who are already working as PL, TL, Managers they are getting promotions and good hike. 4. IJP and IPO doesn't work if you wish to move to your favourite department

Salary - Bad

+1 more

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What people are saying about Capgemini

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Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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Capgemini Customer Care Representative Salary FAQs

What is the salary of Customer Care Representative at Capgemini ?

The average salary of a Customer Care Representative at Capgemini in India typically ranges from ₹3.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Representative at Capgemini earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Care Representative Salaries at Capgemini can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Capgemini employees in India.

What is the estimated take home salary of a Customer Care Representative at Capgemini in India?

The estimated take-home salary of a Customer Care Representative at Capgemini in India typically ranges from ₹26,117 to ₹27,539 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Capgemini. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Capgemini for Customer Care Representative in India?

Accenture

₹2.4 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Capgemini, depending on the role and experience level.

What is the salary of a Customer Care Representative in companies similar to Capgemini in India?

The salary of a Customer Care Representative at companies similar to Capgemini in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹3.0 Lakhs to ₹3.6 Lakhs per year
Genpact	₹2.3 Lakhs to ₹3.8 Lakhs per year
NTT Data	₹2.0 Lakhs to ₹3.7 Lakhs per year
NTT DATA, Inc.	₹2.3 Lakhs to ₹3.5 Lakhs per year
TCS	₹2.0 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Representative at Capgemini in India?

The salary growth for a Customer Care Representative at Capgemini depends on factors such as experience, performance, and promotions. On average, a Customer Care Representative can expect the following growth trajectory at Capgemini:

Experience	Average Salary Range
Fresher	₹3.0 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.7 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.9 Lakhs to ₹3.8 Lakhs per year
3 years	₹3.0 Lakhs to ₹3.7 Lakhs per year

and so on.

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Capgemini Customer Care Representative Salaries

Capgemini Customer Care Representative salary in India ranges between ₹3 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Capgemini latest salaries received from various employees of Capgemini.