HCLTech Customer Care Representative Salaries by 8 Employees

1 - 5 years exp.

₹1.7 Lakh - ₹2.8 Lakhs

Low Confidence

Salary of majority employees

23% less than the average Customer Care Representative Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Last Updated: 19 Sep 2024

Companies similar to HCLTech for Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Care Representative Salary 0 - 2 years exp. (22 salaries)	₹3 L/yr - ₹3.6 L/yr 33% more
Tech Mahindra Customer Care Representative Salary 0 - 3 years exp. (13 salaries)	₹1.7 L/yr - ₹4 L/yr At par
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Accenture Customer Care Representative Salary 0 - 5 years exp. (12 salaries)	₹2.4 L/yr - ₹6 L/yr 67% more
NTT Data Customer Care Representative Salary 0 - 2 years exp. (9 salaries)	₹2 L/yr - ₹3.7 L/yr 20% more
Genpact Customer Care Representative Salary 0 - 5 years exp. (5 salaries)	₹2.3 L/yr - ₹3.8 L/yr 29% more
TCS Customer Care Representative Salary 1 - 10 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 5% more
IBM Customer Care Representative Salary 1 - 7 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 2% more
Capgemini Customer Care Representative Salary 0 - 5 years exp. (4 salaries)	₹3 L/yr - ₹5 L/yr 47% more

Customer Care Representative salary at HCLTech ranges between ₹1.7 Lakh to ₹2.8 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 8 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Customer Care Representative salaries

Last Updated: 19 Sep 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
2 years (3 salaries)	₹2.2 L/yr - ₹2.8 L/yr
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3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
4 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
5 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr

Similar Designation salaries in HCLTech

Customer Service Representative Salary

(505 salaries)

₹1 L/yr - ₹4 L/yr

Customer Care Executive Salary

(60 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Service Executive Salary

(240 salaries)

₹1.45 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(47 salaries)

₹1.4 L/yr - ₹5 L/yr

Customer Support Executive Salary

(88 salaries)

₹1.5 L/yr - ₹4 L/yr

Customer Support Associate Salary

(18 salaries)

₹1.9 L/yr - ₹4 L/yr

Customer Service Manager Salary

(4 salaries)

₹7.6 L/yr - ₹20.16 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹2.5 L/yr - ₹3.6 L/yr

Senior Customer Service Executive Salary

(212 salaries)

₹1.7 L/yr - ₹5.2 L/yr

Top skills at HCLTech for Customer Care Representative

bpo International Voice Process international process international voice inbound voice process inbound customer care cce international bpo voice Inbound Process international call center UK Process customer support Customer Service

Salary related reviews for HCLTech

5.0

Rated by 3 employees for salary & benefits

Technical Support Engineer in Chennai

Full Time

IT & Information Security Department

5.0

• posted on 27 Mar 2025

1.0

for Salary and Benefits

Likes

Company culture is good. Secure Job.

Job security - Good

+1 more

Dislikes

There's no work life balance, no proper hike, no promotions. Even if you get promotion you won't get much increment in salary, There is no shift allowance even for night shifts.

Salary - Bad

+2 more

Process Associate in Noida

Full Time

Finance & Accounting Department

1.0

• posted on 27 Mar 2025

1.0

for Salary and Benefits

Likes

I joined in as a fresher and this company turned out to be a nightmare for me

Dislikes

There is nothing to like about this company . No work culture , no growth , minimum salary is given just to hang you by a thread . Employees are being exploited in the name of company policies.

Salary - Bad

+5 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

3.0

• posted on 23 Mar 2025

2.0

for Salary and Benefits

Likes

Hybrid WFH Good learning opportunities for presales Skill development Good Managers

Skill development - Good

+1 more

Dislikes

Poor Work life balance Forced to work overtime and on weekends Compensatory off not given Poor appraisal system Very poor salary

Salary - Poor

+3 more

Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Likes

No work pressure out side of your shift. Hybrid model to go to office.

Job security - Excellent

Dislikes

...s required by the team. Sometimes different shifts in the same week as well. 4. What is salary hike? never heard of it.

Salary - Bad

+4 more

Deputy Manager in Pune

Full Time

Finance & Accounting Department

5.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

...to the mark.. Acquisition is happen but it's not smooth as compared to others...I would like to join again if they have clarity in the salary structure and position

Salary - Good

+5 more

Dislikes

Policies and benefits, transport, medical and gratuity it's deducted from employees salary ..

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

2w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Customer Care Representative Salary FAQs

What is the salary of Customer Care Representative at HCLTech ?

The average salary of a Customer Care Representative at HCLTech in India typically ranges from ₹1.7 Lakhs to ₹2.8 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Care Representative at HCLTech earn more than ₹2.8 Lakhs per year, and the top 1% earn over ₹2.8 Lakhs per year. Customer Care Representative Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 HCLTech employees in India.

What is the estimated take home salary of a Customer Care Representative at HCLTech in India?

The estimated take-home salary of a Customer Care Representative at HCLTech in India typically ranges from ₹16,941 to ₹18,649 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹2.8 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Representative at HCLTech ?

To be a Customer Care Representative at HCLTech in india, the key skills required include:

- bpo
- International Voice Process
- international process
- international voice
- inbound voice process

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Customer Care Representative in India?

Accenture	₹2.4 Lakhs to ₹6.0 Lakhs per year
Capgemini	₹3.0 Lakhs to ₹5.0 Lakhs per year
Wipro	₹3.0 Lakhs to ₹3.6 Lakhs per year
Genpact	₹2.3 Lakhs to ₹3.8 Lakhs per year
NTT Data	₹2.0 Lakhs to ₹3.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Customer Care Representative in companies similar to HCLTech in India?

The salary of a Customer Care Representative at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS	₹2.0 Lakhs to ₹3.0 Lakhs per year
IBM	₹1.8 Lakhs to ₹3.0 Lakhs per year
Tech Mahindra	₹1.7 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Representative at HCLTech in India?

The salary growth for a Customer Care Representative at HCLTech depends on factors such as experience, performance, and promotions. On average, a Customer Care Representative can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
1 year	₹2.1 Lakhs to ₹2.7 Lakhs per year
2 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
3 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
4 years	₹2.3 Lakhs to ₹2.9 Lakhs per year

and so on.

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HCLTech Customer Care Representative Salaries

HCLTech Customer Care Representative salary in India ranges between ₹1.7 Lakh to ₹2.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 HCLTech latest salaries received from various employees of HCLTech.