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BYJU'S Senior Customer Support Associate salaries in India

Annual salary range
1 - 4 years exp.
₹3 Lakhs - ₹6.3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Fixed (84%)
₹4 Lakhs
Variable (16%)
₹0.8 Lakh
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21% more than the average Senior Customer Support Associate Salary in EdTech Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
2 - 4 years exp. (4 salaries)
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₹3 L/yr - ₹5.5 L/yr

Product Management
Senior Customer Support Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹5.8 L/yr

Last Updated: 17 Dec 2023

Companies similar to BYJU'S for Senior Customer Support Associate

Company name Avg Annual Salary Open Jobs
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₹4.1 L/yr - ₹7.5 L/yr

arrow icon 23% more
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₹8.5 L/yr - ₹9 L/yr

arrow icon 86% more
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₹1.6 L/yr - ₹6 L/yr

arrow icon 20% less
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₹1.3 L/yr - ₹6.1 L/yr

arrow icon 32% less
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₹1.4 L/yr - ₹4.8 L/yr

arrow icon 26% less
Senior Customer Support Associate salary at BYJU'S ranges between ₹3 Lakhs to ₹6.3 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 7 latest salaries received from various employees of BYJU'S.

Latest annual salaries shared by BYJU'S Senior Customer Support Associate

1y ago
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2 years exp.
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2 years exp.
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3 years exp.
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Experience wise BYJU'S Senior Customer Support Associate salaries

Last Updated: 17 Dec 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹4.2 L/yr - ₹10 L/yr
2 years  (4 salaries)

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₹3 L/yr - ₹6.3 L/yr
3 years (AmbitionBox Estimate)

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₹1.8 L/yr - ₹5.5 L/yr
4 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹7.1 L/yr

Similar Designation salaries in BYJU'S

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₹4 L/yr - ₹6 L/yr
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₹2.16 L/yr - ₹5.5 L/yr
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₹3 L/yr - ₹5 L/yr
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₹3.5 L/yr - ₹6 L/yr
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₹2 L/yr - ₹6 L/yr
Senior Associate Salary
(514 salaries)
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₹3 L/yr - ₹10 L/yr
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₹2.4 L/yr - ₹7.5 L/yr
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₹1.5 L/yr - ₹8.5 L/yr
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₹2.16 L/yr - ₹5.7 L/yr
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₹9.37 L/yr - ₹16 L/yr

Salary related reviews for BYJU'S

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Teaching & Training Department

3.0
  •  posted on 04 Apr 2024

5.0
 for  Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

read more
  • Job security - Bad

Full Time

 · 

Quality Assurance Department

3.0
  •  posted on 22 Mar 2024

2.0
 for  Salary and Benefits

Likes

Managers and management always take initiatives to skill up employees so that they can grow in career even if you stay in byjus or not but they help with your skill development just you need to be vocal enough.

read more
  • Work-life balance - Good

Dislikes

With the currect situation salary, job security is biggest concern . Major dislike is employee won't get updates regarding any negative things like delay In crediting salary, layoff before time. Increments are not happening

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Oct 2023

4.0
 for  Salary and Benefits

Likes

Worst company ever Ganesh AGM & NiSHIT VP are the most biased persons taking free funds of salary. They are the ones who should be laid off first. Then comes the so-called CHAAAAAATU & DUMB employees of the PE department like Thawait,(Big Chaatu),Gaaaaya THE DUMBEST ONE who always licks. BYJUS can recover their losses by laying off these category GMs & VPs GM Salary 50+ LPA & VP you can imagine Intentionally wrote everything in LIKE BOX

read more
  • Salary - Good

Dislikes

Everything

  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 11 Mar 2024

5.0
 for  Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

  • Salary - Excellent

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

read more
  • Job security - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 08 Aug 2023

4.0
 for  Salary and Benefits

Likes

Good salary compared other companies for similar roles with 5 days working. Unlike sales department, culture was good in non voice operations department and there was no pressure as such,nobody worked beyond thier shift timings 9-6/10-7. It was fun environment.

read more
  • Salary - Good
  • +3 more

Dislikes

No personal growth, job security or opportunities internally. Can get promotion if your from sales team or through personal connection inside. But not with honest and hard work.

read more
  • Skill development - Poor
  • +2 more
see more salary related reviews

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BYJU'S Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at BYJU'S ?
The average salary of a Senior Customer Support Associate at BYJU'S in India typically ranges from ₹3.0 Lakhs to ₹6.3 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Senior Customer Support Associate at BYJU'S earn more than ₹6.1 Lakhs per year, and the top 1% earn over ₹6.3 Lakhs per year. Senior Customer Support Associate Salaries at BYJU'S can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 BYJU'S employees in India.
What is the estimated take home salary of a Senior Customer Support Associate at BYJU'S in India?
The estimated take-home salary of a Senior Customer Support Associate at BYJU'S in India typically ranges from ₹35,639 to ₹36,869 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹6.3 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of BYJU'S. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than BYJU'S for Senior Customer Support Associate in India?
Scaler Academy ₹8.5 Lakhs to ₹9.0 Lakhs per year
Cuemath ₹4.1 Lakhs to ₹7.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BYJU'S, depending on the role and experience level.
What is the salary of a Senior Customer Support Associate in companies similar to BYJU'S in India?
The salary of a Senior Customer Support Associate at companies similar to BYJU'S in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹1.6 Lakhs to ₹6.0 Lakhs per year
Teleperformance ₹1.4 Lakhs to ₹4.8 Lakhs per year
Firstsource Solutions ₹1.3 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Associate at BYJU'S in India?
The salary growth for a Senior Customer Support Associate at BYJU'S depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate can expect the following growth trajectory at BYJU'S:

Experience Average Salary Range
1 year ₹4.2 Lakhs to ₹10.0 Lakhs per year
2 years ₹3.0 Lakhs to ₹6.3 Lakhs per year
3 years ₹1.8 Lakhs to ₹5.5 Lakhs per year
4 years ₹3.5 Lakhs to ₹7.1 Lakhs per year
and so on.

Tell us how to improve this page.

BYJU'S Senior Customer Support Associate salary in India ranges between ₹3 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 7 BYJU'S latest salaries received from various employees of BYJU'S.