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3.9

based on 4.3k Reviews

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BigBasket Voice Process Customer Care Executive salaries in Pune

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Top skills at BigBasket for Voice Process Customer Care Executive

customer care customer support voice process Customer Handling Customer Service voice support

Salary related reviews for BigBasket

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022

1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

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Other Department

5.0
  •  posted on 13 Jan 2022

5.0
 for  Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

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Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

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Customer Service Department

4.0
  •  posted on 09 Aug 2022

2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

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OPPERATIONS Department

3.0
  •  posted on 03 Jan 2022

1.0
 for  Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

read more
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