BigBasket Pune Customer Support Associate Salaries by 10+ Employees (Updated 2025)

0 - 3 years exp.

₹1.8 Lakh - ₹3 Lakhs

Salary of majority employees

17% less than the average Customer Support Associate Salary in Internet Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 0 - 3 years exp. (9 salaries)	₹1.8 L/yr - ₹2.9 L/yr
Sales & Business Development Customer Support Associate Salary 0 - 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.4 L/yr
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IT & Information Security Customer Support Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 8 Mar 2025

Companies similar to BigBasket for Customer Support Associate in Pune

BigBasket Customer Support Associate Salary

0 - 3 years exp. (17 salaries)

₹1.8 L/yr - ₹3 L/yr

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Support Associate Salary 0 - 6 years exp. (73 salaries)	₹2 L/yr - ₹4.8 L/yr 46% more
Amazon Development Centre India Customer Support Associate Salary 0 - 6 years exp. (46 salaries)	₹1.7 L/yr - ₹4.7 L/yr 55% more
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Tech Mahindra Customer Support Associate Salary 0 - 7 years exp. (478 salaries)	₹1 L/yr - ₹6 L/yr 14% more	1 job opening
IGT Solutions Customer Support Associate Salary 0 - 2 years exp. (14 salaries)	₹1.8 L/yr - ₹3.8 L/yr 4% less
Conneqt Business Solutions Customer Support Associate Salary 0 - 5 years exp. (12 salaries)	₹1.6 L/yr - ₹4 L/yr 12% more

Customer Support Associate salary at BigBasket ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 17 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Support Associate salaries in Pune

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (6 salaries)	₹2 L/yr - ₹2.6 L/yr
1 year (4 salaries)	₹1.8 L/yr - ₹3 L/yr
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2 years (4 salaries)	₹2.1 L/yr - ₹3 L/yr
3 years (3 salaries)	₹2.2 L/yr - ₹4.6 L/yr

Similar Designation salaries in BigBasket

Customer Service Executive Salary

(71 salaries)

₹1.1 L/yr - ₹3.75 L/yr

Customer Support Executive Salary

(38 salaries)

₹1.65 L/yr - ₹3 L/yr

Customer Care Executive Salary

(28 salaries)

₹1.5 L/yr - ₹3 L/yr

Customer Service Associate Salary

(16 salaries)

₹1.5 L/yr - ₹3.5 L/yr

Senior Associate Salary

(4 salaries)

₹2.09 L/yr - ₹5.18 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.8 L/yr - ₹3 L/yr

Top skills at BigBasket for Customer Support Associate

English Hindi Telugu Typing Speed Hindi Teaching English Good Typing Speed typing Bengali Marathi Typing Telugu

Salary related reviews for BigBasket

2.1

Rated by 2 employees for salary & benefits

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Skill development - Good

+2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

Salary - Bad

+2 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

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What people are saying about BigBasket

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a content writer

Zepto Going Big Like BigBasket!

Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go. Think this move will actually stick or just another gimmick? 🤔

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BigBasket Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at BigBasket in Pune?

The average salary of a Customer Support Associate at BigBasket in Pune typically ranges from ₹1.8 Lakhs to ₹3.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Support Associate in Pune at BigBasket earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Support Associate Salaries at BigBasket can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ BigBasket employees in India.

What is the estimated take home salary of a Customer Support Associate at BigBasket in Pune?

The estimated take-home salary of a Customer Support Associate at BigBasket in Pune typically ranges from ₹16,437 to ₹18,129 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of BigBasket. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Associate at BigBasket in Pune?

To be a Customer Support Associate at BigBasket in Pune, the key skills required include:

- English
- Hindi
- Telugu
- Typing Speed
- Hindi

These skills are highly valued at BigBasket and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than BigBasket for Customer Support Associate in India?

Amazon Development Centre India	₹1.7 Lakhs to ₹4.7 Lakhs per year
Amazon	₹2.0 Lakhs to ₹4.8 Lakhs per year
Tech Mahindra	₹1.0 Lakhs to ₹6.0 Lakhs per year
Conneqt Business Solutions	₹1.6 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BigBasket, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to BigBasket in Pune?

The salary of a Customer Support Associate at companies similar to BigBasket in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IGT Solutions

₹1.8 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at BigBasket in Pune?

The salary growth for a Customer Support Associate at BigBasket in Pune depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate in Pune can expect the following growth trajectory at BigBasket:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹2.6 Lakhs per year
1 year	₹1.8 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.1 Lakhs to ₹3.0 Lakhs per year
3 years	₹2.2 Lakhs to ₹4.6 Lakhs per year

and so on.

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BigBasket Customer Support Associate Salaries in Pune

BigBasket Customer Support Associate salary in Pune ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 BigBasket latest salaries received from various employees of BigBasket.