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BigBasket Customer Support Associate salaries in Pune (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.8 Lakh - ₹3 Lakhs
Salary of majority employees
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17% less than the average Customer Support Associate Salary in Internet Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Support Associate Salary
0 - 3 years exp. (9 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

Sales & Business Development
Customer Support Associate Salary
0 - 3 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.4 L/yr

IT & Information Security
Customer Support Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 8 Mar 2025

Companies similar to BigBasket for Customer Support Associate in Pune

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BigBasket Customer Support Associate Salary

0 - 3 years exp. (17 salaries)

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₹1.8 L/yr - ₹3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Amazon Customer Support Associate Salary

0 - 6 years exp. (73 salaries)

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₹2 L/yr - ₹4.8 L/yr

arrow icon 46% more
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₹1.7 L/yr - ₹4.7 L/yr

arrow icon 55% more
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Tech Mahindra Customer Support Associate Salary

0 - 7 years exp. (478 salaries)

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₹1 L/yr - ₹6 L/yr

arrow icon 14% more
1 job opening
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₹1.8 L/yr - ₹3.8 L/yr

arrow icon 4% less
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₹1.6 L/yr - ₹4 L/yr

arrow icon 12% more
Customer Support Associate salary at BigBasket ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 17 latest salaries received from various employees of BigBasket.

Latest annual salaries shared by BigBasket Customer Support Associate in Pune

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Experience wise BigBasket Customer Support Associate salaries in Pune

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹2 L/yr - ₹2.6 L/yr
1 year  (4 salaries)

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₹1.8 L/yr - ₹3 L/yr
2 years  (4 salaries)

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₹2.1 L/yr - ₹3 L/yr
3 years  (3 salaries)

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₹2.2 L/yr - ₹4.6 L/yr

Similar Designation salaries in BigBasket

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₹1.1 L/yr - ₹3.75 L/yr
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₹1.65 L/yr - ₹3 L/yr
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₹1.5 L/yr - ₹3 L/yr
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₹1.5 L/yr - ₹3.5 L/yr
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₹2.09 L/yr - ₹5.18 L/yr
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₹1.8 L/yr - ₹3 L/yr

Top skills at BigBasket for Customer Support Associate

English Hindi Telugu Typing Speed Hindi Teaching English Good Typing Speed typing Bengali Marathi Typing Telugu

Salary related reviews for BigBasket

2.1

Rated by 2 employees for salary & benefits

OPPERATIONS Department

3.0
  •  posted on 03 Jan 2022

1.0
 for  Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

  • Skill development - Good
  • +2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

read more
  • Salary - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more
  • Salary - Good
  • +2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022

1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

read more
  • Salary - Bad
  • +6 more

Other Department

5.0
  •  posted on 13 Jan 2022

5.0
 for  Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

read more
  • Salary - Excellent
  • +6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

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Customer Service Department

4.0
  •  posted on 09 Aug 2022

2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

  • Work satisfaction - Good
  • +1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more
  • Salary - Poor
  • +2 more
see more salary related reviews

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BigBasket Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at BigBasket in Pune?
The average salary of a Customer Support Associate at BigBasket in Pune typically ranges from ₹1.8 Lakhs to ₹3.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Support Associate in Pune at BigBasket earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Support Associate Salaries at BigBasket can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ BigBasket employees in India.
What is the estimated take home salary of a Customer Support Associate at BigBasket in Pune?
The estimated take-home salary of a Customer Support Associate at BigBasket in Pune typically ranges from ₹16,437 to ₹18,129 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of BigBasket. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Associate at BigBasket in Pune?
To be a Customer Support Associate at BigBasket in Pune, the key skills required include:

  • - English
  • - Hindi
  • - Telugu
  • - Typing Speed
  • - Hindi

These skills are highly valued at BigBasket and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than BigBasket for Customer Support Associate in India?
Amazon Development Centre India ₹1.7 Lakhs to ₹4.7 Lakhs per year
Amazon ₹2.0 Lakhs to ₹4.8 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹6.0 Lakhs per year
Conneqt Business Solutions ₹1.6 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BigBasket, depending on the role and experience level.
What is the salary of a Customer Support Associate in companies similar to BigBasket in Pune?
The salary of a Customer Support Associate at companies similar to BigBasket in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IGT Solutions ₹1.8 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Associate at BigBasket in Pune?
The salary growth for a Customer Support Associate at BigBasket in Pune depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate in Pune can expect the following growth trajectory at BigBasket:

Experience Average Salary Range
Fresher ₹2.0 Lakhs to ₹2.6 Lakhs per year
1 year ₹1.8 Lakhs to ₹3.0 Lakhs per year
2 years ₹2.1 Lakhs to ₹3.0 Lakhs per year
3 years ₹2.2 Lakhs to ₹4.6 Lakhs per year
and so on.

Tell us how to improve this page.

BigBasket Customer Support Associate salary in Pune ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 17 BigBasket latest salaries received from various employees of BigBasket.