BigBasket Senior Customer Support Associate Salaries by 10+ Employees (Updated 2025)

1 - 6 years exp.

₹2.2 Lakhs - ₹3 Lakhs

Salary of majority employees

33% less than the average Senior Customer Support Associate Salary in Internet Companies for 1 - 6 years of experience

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Last Updated: 27 Jun 2023

Companies similar to BigBasket for Senior Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Blinkit Senior Customer Support Associate Salary 1 - 4 years exp. (4 salaries)	₹4 L/yr - ₹4.1 L/yr 55% more
Amazon Senior Customer Support Associate Salary 1 - 5 years exp. (13 salaries)	₹1.8 L/yr - ₹5.5 L/yr 37% more
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Reliance Retail Senior Customer Support Associate Salary 0 - 3 years exp. (7 salaries)	₹1.2 L/yr - ₹3 L/yr 22% less
Amazon Development Centre India Senior Customer Support Associate Salary 2 - 7 years exp. (11 salaries)	₹2.5 L/yr - ₹3.3 L/yr 11% more
PolicyBazaar Senior Customer Support Associate Salary 3 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹6 L/yr 59% more
Sensata Technologies Senior Customer Support Associate Salary 9 - 14 years exp. (3 salaries)	₹5.7 L/yr - ₹8 L/yr 153% more
Avis Senior Customer Support Associate Salary 8 - 10 years exp. (3 salaries)	₹3.4 L/yr - ₹3.6 L/yr 33% more

Senior Customer Support Associate salary at BigBasket ranges between ₹2.2 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 17 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Senior Customer Support Associate salaries

Last Updated: 27 Jun 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹4.2 L/yr
2 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹4.4 L/yr
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3 years (5 salaries)	₹2.4 L/yr - ₹2.9 L/yr
4 years (3 salaries)	₹1.1 L/yr - ₹3 L/yr
5 years (5 salaries)	₹2.4 L/yr - ₹3 L/yr
6 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr

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Salary related reviews for BigBasket

5.0

Rated by 1 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Manager in Kerala

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Jul 2023

1.0

for Salary and Benefits

Likes

On-time Salary will get, without any delay

Dislikes

1. Managers are unprofessionals. 2. Unprofessional working culture 3. Overtime duty more than 14+hr without any benefits. 4. No Proper training 5. Not Organized & No good working structure Everyone coming without any shift time ,doing some work and going late night. 6. No Idea for Ops. 7. No Management Skill. Personal experience: If you want peace, work satisfaction,good salary, appreciation,work-life balance don't work with this company.🙏

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

fathersahaab

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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BigBasket Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at BigBasket?

Senior Customer Support Associate salary at BigBasket in India ranges between ₹2.2 Lakhs to ₹3.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 33% less than the average Senior Customer Support Associate Salary in India. Salary estimates are based on 17 latest salaries received from various employees of BigBasket India.

How does the salary of a Senior Customer Support Associate at BigBasket India compare with the average salary range for this job?

The average salary of a Senior Customer Support Associate at BigBasket is 33% less than the average salary of a Senior Customer Support Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Senior Customer Support Associate in India?

Sensata Technologies Senior Customer Support Associate Salary - ₹5.7 Lakhs to ₹8.0 Lakhs per year
PolicyBazaar Senior Customer Support Associate Salary - ₹3.5 Lakhs to ₹6.0 Lakhs per year
Blinkit Senior Customer Support Associate Salary - ₹4.0 Lakhs to ₹4.1 Lakhs per year
Amazon Senior Customer Support Associate Salary - ₹1.8 Lakhs to ₹5.5 Lakhs per year
Avis Senior Customer Support Associate Salary - ₹3.4 Lakhs to ₹3.6 Lakhs per year

What is the salary of a Senior Customer Support Associate in companies similar to BigBasket in India?

Amazon Development Centre India Senior Customer Support Associate Salary - ₹2.5 Lakhs to ₹3.3 Lakhs per year
Reliance Retail Senior Customer Support Associate Salary - ₹1.2 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Associate at BigBasket in India?

The estimated take-home salary of a Senior Customer Support Associate at BigBasket ranges between ₹18,279 per month to ₹19,968 per month in India. The take-home salary calculation is based on the average BigBasket Senior Customer Support Associate salary in India which ranges between ₹2.2 Lakhs to ₹3.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Associate at BigBasket?

According to AmbitionBox, 60% of the BigBasket Senior Customer Support Associates reported a notice period of 15 days or less, 40% reported a notice period of 1 Month.This is based on 5 responses on AmbitionBox in last 2 years.

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BigBasket Senior Customer Support Associate Salaries

BigBasket Senior Customer Support Associate salary in India ranges between ₹2.2 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 BigBasket latest salaries received from various employees of BigBasket.