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Axis Bank

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3.8

based on 25k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Mumbai Suburban
Customer Success, Service & Operations

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Axis Bank Customer Success, Service & Operations Department Salaries in Mumbai Suburban

based on 21 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Manager

5 - 7 years exp. · Mumbai Suburban (6 salaries)
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₹4.8 L/yr - ₹7 L/yr

Senior Operations Manager

11 - 13 years exp. · Mumbai Suburban (3 salaries)
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₹11.2 L/yr - ₹14 L/yr

Senior Executive Operations

3 - 4 years exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.4 L/yr

Area Operation Manager

12 - 13 years exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹11 L/yr - ₹13.2 L/yr

Back Office Executive

1 year exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.9 L/yr

Branch Head Operations and Manager

5 - 6 years exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹7.4 L/yr - ₹8 L/yr

Customer Service Branch Banking Officer

5 - 7 years exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.5 L/yr

CPA Executive

1 year exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Area Head Operations

19 years exp. · Mumbai Suburban (AmbitionBox Estimate)
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₹16.9 L/yr - ₹21.6 L/yr

Last Updated: 17 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Axis Bank

3.7

Rated by 7 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jan 2025
3.0
 for  Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

  • Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

read more
  • Work satisfaction - Poor
    • +2 more

Deputy Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Nov 2024
5.0
 for  Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

read more
  • Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

read more
  • Work satisfaction - Poor
    • +2 more

Deputy Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Oct 2024
1.0
 for  Salary and Benefits

Likes

...entally disturbed and getting panic attacks at work. Very in human work culture. They will tell you the salary is 40k in-hand and pay you 28k, when you go back to discuss they simply put up some reason ok deductions that was never informed on the first place.

read more

Dislikes

Do not work here unless you want to be dragged around like an animal . I not only speak for myself but everyone that I know there. Only working in such a toxic environment to make some money for bread. And how they treat you is by throwing bread crumbs on the floor. They are the best manipulaters. Even if you are on death bed, they would want you to report to work.

read more
  • Salary - Bad
    • +6 more

Assistant Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Oct 2024
1.0
 for  Salary and Benefits

Likes

...rance by mistake I have no idea that if I added my family members I have to pay. Now every months from my salary approx 11000 is deducted. I work out of my home town I have facing a issue for survival with 12000 salary in a month. And when I discontinue the policy he said that it's has been locked for 3 years and you can't discontinue it

read more
  • Skill development - Excellent

Dislikes

Lockin period of heath insurance policy for the employee

  • Salary - Bad
    • +5 more

Assistant Manager in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Aug 2024
2.0
 for  Salary and Benefits

Likes

Salary on time Learning and development

  • Skill development - Good

Dislikes

Treatment of employees by manager Underestimate the employees in front of customer by the manager Toxic nature Hight pressure on selling the products Partiality Internal politics Hardwork employees are not getting promoted Huge working hours

read more
  • Salary - Poor
    • +2 more
see more salary related reviews

Axis Bank interview questions by designations

Assistant Manager (144)Deputy Manager (98)Relationship Officer (65)Sales Officer (58)
View all 1.4k interview experiences

Know more about Axis Bank Mumbai Suburban

More about working at Axis Bank
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#15 Best Mega Company - 2021

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#3 Best Mega Banking Company - 2021

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Axis Bank Salary FAQs

How much does Axis Bank pay per year?
The average Axis Bank salary ranges from approximately ₹1 Lakh to ₹1.5 Lakh per year for a Assistant Auditor and ₹60 Lakhs to ₹97 Lakhs per year for a Vice President- HR. Salary estimates are based on 21 Axis Bank salaries received from various employees of Axis Bank. Axis Bank employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in Axis Bank?
The highest-paying job at Axis Bank is a Vice President- HR with a salary of ₹60 Lakhs to ₹97 Lakhs per year. The top 10% of employees earn more than ₹16.65 lakhs per year. The top 1% earn more than a whopping ₹42.64 lakhs per year.
What is the minimum salary in Axis Bank?
Minimum salary at Axis Bank depends on the role you are applying for. For Sales Officer the minimum salary is ₹1.2 Lakh to ₹4 Lakhs per year, and for Relationship Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in Axis Bank?
The average salary at Axis Bank for freshers varies from ₹1 Lakh to ₹1.3 Lakh per year for EDC Department and ₹7 Lakhs to ₹16.2 Lakhs per year for Project Manager.
What is the notice period at Axis Bank in Customer Success, Service & Operations Department in Mumbai Suburban?
According to AmbitionBox, 66% of the Axis Bank employees in Customer Success, Service & Operations Department in Mumbai Suburban reported a notice period of 3 Months, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 56 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Axis Bank , Mumbai Suburban is INRunlock blur . Salary estimates are based on 21 Axis Bank latest salaries received from various employees of Axis Bank.

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