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Amazon Senior Customer Service Associate salaries in India (Updated 2025)

Annual salary range
1 - 6 years exp.
₹2 Lakhs - ₹5.2 Lakhs
Salary of majority employees
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5% more than the average Senior Customer Service Associate Salary in Internet Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
1 - 6 years exp. (63 salaries)
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₹2 L/yr - ₹4.7 L/yr

Engineering - Software & QA
Senior Customer Service Associate Salary
2 - 5 years exp. (4 salaries)
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₹2.5 L/yr - ₹3.4 L/yr

Quality Assurance
Senior Customer Service Associate Salary
1 - 4 years exp. (3 salaries)
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₹2.1 L/yr - ₹3.3 L/yr

Sales & Business Development
Senior Customer Service Associate Salary
1 - 2 years exp. (3 salaries)
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₹2.5 L/yr - ₹4.3 L/yr

CSR & Social Service
Senior Customer Service Associate Salary
1 - 5 years exp. (3 salaries)
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₹3 L/yr - ₹3.5 L/yr

View all

Last Updated: 16 Mar 2025

Companies similar to Amazon for Senior Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹3.8 L/yr - ₹4.2 L/yr

arrow icon 13% more
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₹4.3 L/yr - ₹5 L/yr

arrow icon 28% more
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₹6 L/yr - ₹13.5 L/yr

arrow icon 171% more
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₹1 L/yr - ₹5.2 L/yr

At par
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₹1 L/yr - ₹5.5 L/yr

arrow icon 19% less
Senior Customer Service Associate salary at Amazon ranges between ₹2 Lakhs to ₹5.2 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 98 latest salaries received from various employees of Amazon.

Latest annual salaries shared by Amazon Senior Customer Service Associate

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Experience wise Amazon Senior Customer Service Associate salaries

Last Updated: 16 Mar 2025

Experience Avg Annual Salary
1 year  (9 salaries)

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₹2.1 L/yr - ₹4.5 L/yr
2 years  (20 salaries)

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₹2 L/yr - ₹4.9 L/yr
3 years  (17 salaries)

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₹2 L/yr - ₹4.5 L/yr
4 years  (24 salaries)

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₹2 L/yr - ₹5 L/yr
5 years  (21 salaries)

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₹2.3 L/yr - ₹5.2 L/yr
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Similar Designation salaries in Amazon

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₹0.6 L/yr - ₹6.75 L/yr
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₹2 L/yr - ₹5.5 L/yr
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₹1.75 L/yr - ₹6 L/yr
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₹2.05 L/yr - ₹8.13 L/yr
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₹1 L/yr - ₹8 L/yr
Senior Associate Salary
(2.5k salaries)
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₹2.05 L/yr - ₹10.5 L/yr
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₹1.8 L/yr - ₹6 L/yr
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₹0.85 L/yr - ₹6.2 L/yr
Process Associate Salary
(1.5k salaries)
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₹1.45 L/yr - ₹6 L/yr
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₹1.45 L/yr - ₹5 L/yr

Salary related reviews for Amazon

3.9

Rated by 27 employees for salary & benefits

Customer Success, Service & Operations Department

2.0
  •  posted on 12 Sep 2018

3.0
 for  Salary and Benefits

Likes

The only good thing about Amazon is that they have many leaves, exceptions

Dislikes

...mplifying, associates are taking a hit. There is no job satisfaction, security. Salary is also very less compared to other companies.

read more
  • Job security - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Nov 2024

5.0
 for  Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

read more
  • Salary - Excellent
  • +4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

read more
  • Job security - Bad
  • +1 more

Full Time

 · 

Risk Management & Compliance Department

4.0
  •  posted on 14 Mar 2024

4.0
 for  Salary and Benefits

Likes

Pay is good for freshers and a good place to start your career.

  • Salary - Good
  • +2 more

Dislikes

Lack of career growth, no skill development opportunities. Only way to get promotion is by doing a minimum of 4 projects/process improvements. No recognition for the smaller teams and its members.

read more
  • Skill development - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Feb 2024

3.0
 for  Salary and Benefits

Likes

Except the Compensation nothing else is good,

  • Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

read more
  • Skill development - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jan 2024

2.0
 for  Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

read more

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

read more
  • Salary - Poor
  • +6 more
see more salary related reviews

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Amazon Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Amazon ?
The average salary of a Senior Customer Service Associate at Amazon in India typically ranges from ₹2.0 Lakhs to ₹5.2 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Senior Customer Service Associate at Amazon earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.1 Lakhs per year. Senior Customer Service Associate Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 90+ Amazon employees in India.
What is the estimated take home salary of a Senior Customer Service Associate at Amazon in India?
The estimated take-home salary of a Senior Customer Service Associate at Amazon in India typically ranges from ₹26,267 to ₹27,687 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 90+ salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Amazon for Senior Customer Service Associate in India?
Airbnb ₹6.0 Lakhs to ₹13.5 Lakhs per year
Fareportal ₹4.3 Lakhs to ₹5.0 Lakhs per year
Groupon ₹3.8 Lakhs to ₹4.2 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹5.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Amazon, depending on the role and experience level.
What is the salary of a Senior Customer Service Associate in companies similar to Amazon in India?
The salary of a Senior Customer Service Associate at companies similar to Amazon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Firstsource Solutions ₹1.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Associate at Amazon in India?
The salary growth for a Senior Customer Service Associate at Amazon depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Amazon:

Experience Average Salary Range
1 year ₹2.1 Lakhs to ₹4.5 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.9 Lakhs per year
3 years ₹2.0 Lakhs to ₹4.5 Lakhs per year
4 years ₹2.0 Lakhs to ₹5.0 Lakhs per year
and so on.

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Amazon Senior Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 98 Amazon latest salaries received from various employees of Amazon.