Amazon Customer Support Representative Salaries by 10+ Employees (Updated 2025)

0 - 4 years exp.

₹2.3 Lakhs - ₹6 Lakhs

Salary of majority employees

At par with the average Customer Support Representative Salary in Internet Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Representative Salary 1 - 3 years exp. (8 salaries)	₹2.5 L/yr - ₹6 L/yr
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Engineering - Software & QA Customer Support Representative Salary 3 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹3.4 L/yr

Last Updated: 15 Mar 2025

Companies similar to Amazon for Customer Support Representative

Company name	Avg Annual Salary	Open Jobs
Groupon Customer Support Representative Salary 1 - 5 years exp. (73 salaries)	₹2.6 L/yr - ₹4.5 L/yr 17% more
Uber Customer Support Representative Salary 2 - 4 years exp. (8 salaries)	₹2.1 L/yr - ₹3 L/yr 18% less
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Concentrix Corporation Customer Support Representative Salary 0 - 5 years exp. (231 salaries)	₹1.3 L/yr - ₹4.6 L/yr 11% less
Sykes Business Services Of India Customer Support Representative Salary 0 - 4 years exp. (64 salaries)	₹2 L/yr - ₹3.8 L/yr 10% less
Hitech Digital Solutions Customer Support Representative Salary 0 - 5 years exp. (59 salaries)	₹2 L/yr - ₹3.6 L/yr 14% less

Customer Support Representative salary at Amazon ranges between ₹2.3 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 16 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Support Representative salaries

Last Updated: 15 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹4 L/yr
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.8 L/yr
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2 years (6 salaries)	₹2.3 L/yr - ₹6 L/yr
3 years (5 salaries)	₹2.3 L/yr - ₹4.6 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.8 L/yr

Similar Designation salaries in Amazon

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₹1.8 L/yr - ₹6 L/yr

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₹1.45 L/yr - ₹5 L/yr

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₹1 L/yr - ₹8 L/yr

Customer Service Associate Salary

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₹2 L/yr - ₹5.4 L/yr

Chat Support Associate Salary

(9 salaries)

₹2.01 L/yr - ₹3.12 L/yr

Technical Support Executive Salary

(138 salaries)

₹2.4 L/yr - ₹5.5 L/yr

Customer Service Advisor Salary

(44 salaries)

₹2 L/yr - ₹5.4 L/yr

Salary related reviews for Amazon

4.5

Rated by 5 employees for salary & benefits

Customer Support Representative (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Only the compensation is high because they know that for FTE they are going to bring them to pip and then remove so very nice and intelligent lay off policy

Salary - Good

Dislikes

Their customer survey all over issue makes a dent of a csa company will take no responsibility they think csa r god they can do everything that's their mentality.. Their policy is worst no job security you have to save your own jod company will not help you only they will give high ctc as they make lay off once pip is not meet up got no support from any tm every.. I used to get night mare of rap terrible I lost my mental peace working in Amazon I suggest don't join for CSA role

Job security - Poor

+2 more

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

see more salary related reviews

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What people are saying about Amazon

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optimisticvegabond

4d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Amazon Customer Support Representative Salary FAQs

What is the salary of Customer Support Representative at Amazon ?

The average salary of a Customer Support Representative at Amazon in India typically ranges from ₹2.3 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Support Representative at Amazon earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Support Representative Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Amazon employees in India.

What is the estimated take home salary of a Customer Support Representative at Amazon in India?

The estimated take-home salary of a Customer Support Representative at Amazon in India typically ranges from ₹23,218 to ₹24,683 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Amazon for Customer Support Representative in India?

Groupon

₹2.6 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Amazon, depending on the role and experience level.

What is the salary of a Customer Support Representative in companies similar to Amazon in India?

The salary of a Customer Support Representative at companies similar to Amazon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sykes Business Services Of India	₹2.0 Lakhs to ₹3.8 Lakhs per year
Concentrix Corporation	₹1.3 Lakhs to ₹4.6 Lakhs per year
Hitech Digital Solutions	₹2.0 Lakhs to ₹3.6 Lakhs per year
Uber	₹2.1 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Representative at Amazon in India?

The salary growth for a Customer Support Representative at Amazon depends on factors such as experience, performance, and promotions. On average, a Customer Support Representative can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹4.0 Lakhs per year
1 year	₹2.5 Lakhs to ₹5.8 Lakhs per year
2 years	₹2.3 Lakhs to ₹6.0 Lakhs per year
3 years	₹2.3 Lakhs to ₹4.6 Lakhs per year

and so on.

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Amazon Customer Support Representative Salaries

Amazon Customer Support Representative salary in India ranges between ₹2.3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 Amazon latest salaries received from various employees of Amazon.