Air India Senior Customer Service Agent salaries in India

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Likes

1)For initial days company pay seems decent. 2)Leaves

Dislikes

1)Even if you are knee to work your another colleague will drag you down and make things slow and inefficient. 2)Less job security as job was offered on contract basis. 3)Admin never did their work properly which made us suffer all the time.(Even after 10 months leaving the company I am not getting my PF issue resolved. I am following up constantly on mails). 4)No increment.

Likes

Just the brand and good training...huh

Dislikes

...rincipal-student relationship. Senior thinks they know everything of everything. Below average pay. One year experience new hire staff gets twice/thrice more pay than the staff working with them since 4-5 years. THERES NO FUN AT ALL. There's always this self overrated by management WE ARE THE BEST!! WE ARE THE BEST!!!

Likes

This is my dream to work in air India company good work environment and culture. Teammates are supportive and the management is transparent. And I am very excited to work in air India company

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow. There is bond of 2 year before which you cannot resign. On the job training is not given to new joiners.

Likes

The work culture of the TATA SIA AIRLINES is wonderful as it is a open culture where you can know everything about the company. Also like about the ETHICS of the TATA GROUP

Dislikes

Just a one thing which Is not good is the staff salary they never entertain the staff salary growth as per his skills they entertain the YEARS OF EXPERIENCS instead of profitable skills.