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Air India

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3.7

based on 1.3k Reviews

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Air India Customer Agent Reviews

Updated 28 Aug, 2024
Overall Rating
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4.4/5
based on 11 reviews

Rating distribution

Category Ratings

4.2

Work-life balance

3.9

Skill development

3.7

Work satisfaction

3.6

Job security

3.5

Promotions

3.1

Company culture

2.6

Salary

What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

86% employees reported

Flexible timing

Flexible timing

44% employees reported

No travel

No travel

80% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

2 reviews

4.5
male

Rated by Men

6 reviews

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11 reviews found

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Saint-Gobain

We thank our employees for rating us 4/5 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Read Air India Reviews based on similar designations

4.1
 Customer Service Executive

 (48)

2.5
 Senior Associate

 (14)

3.7
 Customer Service Associate

 (11)

4.3
 Senior Customer Service Executive

 (9)

4.4
 Data Entry Operator

 (8)

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People also ask about Air India's Customer Agents

How is Air India to work for?
Air India is rated 4.4 out of 5, based on 11 reviews by employees on AmbitionBox. Air India is known for Work-life balance which is rated at the top and given a rating of 4.2. However, Salary is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Air India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India?
According to AmbitionBox ratings, Air India employees rate its salary and benefits as 2.6 out of 5. You can know more about Air India Salaries at AmbitionBox
How is the work culture at Air India?
Work culture is rated 3.1 at Air India by 11 employees. While job security is rated 3.6 and work-life balance is rated 4.2 at Air India. Read detailed reviews by employees of Air India on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 86% of employees reported the... working days at Air India as Rotational Shift. 56% employees reported the work timings at Air India as Strict timing. Read more

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Air India Customer Agent Salary
based on 32 salaries
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₹2 L/yr - ₹5.2 L/yr
7% more than the average Customer Agent Salary in India
View more details
Employee Benefits for Air India Customer Agent
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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