Zscaler Softech Escalation Engineer Reviews

Likes

Company Higher management is good, but the team manager and sr managers are killing the company name.

Dislikes

Team manager for Cloud Connector / Branch Connecter product is worst , ruthless , inconsistent , no respect among team , constantly intimidating , lacking support , lacking technical knowledge , unfairness , unnecessary arguments , no caring, they treat freshers as a labor.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Team is cooperative & ready to teach if you have doubts or blocked on tasks Skill development at times is good, learning how to solve issues by exploring

Dislikes

Less benefits to the employee Micromanagement at times Management cares about numbers alone

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

good for freshers as the env is very competitive

Dislikes

Remote work is just not possible here, Doesn't work like a product based company No documentation for the features No WorkLife Balance

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Nothing is likable

Dislikes

Management is worst

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Everything is great, Just keep up with skills.

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible work policy along with good product and pay

Dislikes

culture, politics and team bonding has declined a bit

Likes

Hike and technology

Dislikes

Employee benefits

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

nice

Dislikes

Unprofessional newly hired Managers

Likes

As a company, it’s doing pretty good and pays competitively. As like any other place, your work life depends on the team and manager/leadership you’re in. Luckily, my team was good and a good manager/leader so it was positive for us.

Dislikes

The pay raise is not so great and favouritism works here, the growth opportunity is not the same in every team and majority of the company runs on politics. there were many silent layoffs in 2024

Likes

The community within Zscaler is very strong and I’ve received help and guidance whenever required.

Dislikes

There is nothing to dislike and the only thing that Zscaler needs to focus on is hiring good talent.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company and team culture is good, perks are good like free lunch snacks and other employee benefits

Dislikes

It is kind of Support office to HQ in San jose and late night meetings everyday

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great learning curve, amazing tech stack to explore, high agency team mates and manager. Great feedback culture

Dislikes

Ambiguous goals, no clarity of variable pay, India benefits are very limited as compared to global.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

This organisation provides you good work life balance and benefits. Micromanagement is less

Dislikes

Keep you in contract for atleast 2 years in case you want to join TA Can change your job anytime as per the need of the organisation, even if you have worked for a sourcer or recruitment role, they can put you in recruitment coordination.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1) The Product - Best in class 2) Vision of CEO - always motivating 3) Opportunities to learn and grow 4) Some employees are genuinely supportive and helpful

Dislikes

1) Things keep changing a lot so sometimes it feels things are very unstable. 2) Few employees / Middle level management have biasness, groupism, favourism towards certain people 3) Unequal pay

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes