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Filter reviews by Zscaler Softech Customer Success Manager Reviews
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Skill development
Work-life balance
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What employees say about Zscaler Softech?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
38% employees reported
No travel
70% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
5 reviews
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8 reviews found
Customer Success Manager in Mohali
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You get to learn new things. Interacting on daily basis with higher management folks and moat importantly it helped me in growing confidence in terms of preparing and delivering presentations
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
There is no job security at all. Despite the fact that i was a top performer in my team, despite the fact my portfolio grew before the end of financial year, despite the fact the company’s revenue kept on growing YOY, we were still laid off.
- Job security - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work-life balance, great leadership, solid product, good tools to work on, great learning experience.
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Recently laid off a lot of CS folks which makes me question the job security. Growth is not that fast.
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Mohali
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is good Lot of learning opportunities
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Job security - layoffs Preferential treatment towards European and US employees
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Product is brilliant Ecosystem is supportive
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Upper Management lacks vision. Too many promotions internally hence lack skilled management
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Customer Success Manager in Mohali
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Higher Leadership has good vision
- Salary - Good
- Promotions - Good
Dislikes
Regional leadership is all about politics. Specially EMEA based CS leadership.
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Success Manager in Mohali
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ok company if willing to work in tricity
Dislikes
No vision of the company. Lot of favouritism and office politics
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good ESOP, friendly team that are willing to help you learn.
- Salary - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Micromanagement, leadership with constantly changing goals and initiatives, favoritism and politics
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
CSM Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance Process Oriented Great Technology
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Growth Salary when compared to the current market,
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Team Lead in Mohali
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Benefits and perks, celebrations for each festival
Dislikes
Where to begin, This company is all things wrong these days, Have a glance at their finance sections, AP,
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Customer Success Account Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When I started it used to be a good company but now it has become another lala (mom &pop) com-pany
- Work-life balance - Good
Dislikes
CEO is money minded, CS leadership is selfish and favors their inner circle
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Deputy Manager in Mohali
Full Time
Legal & Secretarial Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is good
- Salary - Good
Dislikes
The reporting supervisor and higher management
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Mohali
Full Time
Corporate Affairs Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
My that time team
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Project Manager in Mohali
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing to like
Dislikes
no work life balance, no structure, nothing is streamlined, whole leadership team is in US and indian folks should work in india time and also in US time zone.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Mohali
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing to like about this company.
Dislikes
One person which run the company & if u dont do what he said than he finish your career. Finance is not a safe place to work in this company for girls
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
No skill development
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Manager in Bangalore / Bengaluru
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No politics, learning curve
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Nothing as of now
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Analyst in New Delhi
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work overall
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing which i can think as of now
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chandigarh
Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Lack of Learning new things at work
Work Details
Its good.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other Zscaler Softech Reviews
Staff Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As of now nothing!
Dislikes
Work culture is pretty bad here, join here at your own risk. Management is not supportive at all, no business ethics. You'll have to get habituated to shit talkings & to get humiliated in front of your teammates. Job security is very low.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Support Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like here
Dislikes
Worst HR services and they can’t do proper communication. Team manager is worst especially from Cloud/Branch connector. The manager doesn’t have any technical skill. Don’t know how to behave with employees. Doesn’t have patience to listen on employee issues.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Support Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Company Higher management is good, but the team manager and sr managers are killing the company name.
Dislikes
Team manager for Cloud Connector / Branch Connecter product is worst , ruthless , inconsistent , no respect among team , constantly intimidating , lacking support , lacking technical knowledge , unfairness , unnecessary arguments , no caring, they treat freshers as a labor.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Product Specialist in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a company, it’s doing pretty good and pays competitively. As like any other place, your work life depends on the team and manager/leadership you’re in. Luckily, my team was good and a good manager/leader so it was positive for us.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
The pay raise is not so great and favouritism works here, the growth opportunity is not the same in every team and majority of the company runs on politics. there were many silent layoffs in 2024
Support Team Lead in Mohali
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The community within Zscaler is very strong and I’ve received help and guidance whenever required.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is nothing to dislike and the only thing that Zscaler needs to focus on is hiring good talent.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Financial Analyst in Mohali
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company and team culture is good, perks are good like free lunch snacks and other employee benefits
- Salary - Good
- Company culture - Good
Dislikes
It is kind of Support office to HQ in San jose and late night meetings everyday
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Marketing Manager in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Great learning curve, amazing tech stack to explore, high agency team mates and manager. Great feedback culture
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Ambiguous goals, no clarity of variable pay, India benefits are very limited as compared to global.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Human Resource and Recruitment Coordinator in Mohali
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This organisation provides you good work life balance and benefits. Micromanagement is less
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Keep you in contract for atleast 2 years in case you want to join TA Can change your job anytime as per the need of the organisation, even if you have worked for a sourcer or recruitment role, they can put you in recruitment coordination.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Software Engineer in Mohali
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team is cooperative & ready to teach if you have doubts or blocked on tasks Skill development at times is good, learning how to solve issues by exploring
- Job security - Good
Dislikes
Less benefits to the employee Micromanagement at times Management cares about numbers alone
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager in Mohali
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) The Product - Best in class 2) Vision of CEO - always motivating 3) Opportunities to learn and grow 4) Some employees are genuinely supportive and helpful
- Salary - Good
- Skill development - Good
- Work-life balance - Good
Dislikes
1) Things keep changing a lot so sometimes it feels things are very unstable. 2) Few employees / Middle level management have biasness, groupism, favourism towards certain people 3) Unequal pay
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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AmbitionBox has 8 Zscaler Softech reviews submitted by Zscaler Softech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zscaler Softech is the right company for you. 100% of empl...oyees reported the working days at Zscaler Softech as Monday to Friday. 63% employees reported the work timings at Zscaler Softech as Strict timing. Read more- Home >
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