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Filter reviews by Eternal Limited Customer Success, Service & Operations Department Reviews
Overall Rating
based on 510
reviews
What employees say about Eternal Limited?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
42% employees reported
Rotational Shift
37% employees reported
Flexible timing
68% employees reported
No travel
47% employees reported
View more detailed insights
Gender based rating
Rated by Women
106 reviews
Rated by Men
382 reviews
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Customer Success, Service & Operations
• 510 Reviews
Sales & Business Development
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Procurement & Supply Chain
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Data Science & Analytics
• 92 Reviews
Marketing & Communication
• 92 Reviews
Engineering - Software & QA
• 78 Reviews
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gloriousmalpua
An Ops Executive
Zomato just fired 600 people 🤷♂️told to "leave with a smile"
Imagine showing up to work one day and being told you’re out no warning, no heads-up, just “leave with a smile.” That’s what happened to 600 Zomato employees from their customer service team. The reason? Their AI, Nugget, now handles 80% of queries.
I understand that automation is the future, but this is brutal.😓 Shouldn’t companies at least handle layoffs with some basic decency?
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Q3. How u deal to the customer if he get non veg food instead of veg food ?
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People also ask about Eternal Limited's Customer Success, Service & Operations Department
Is Eternal Limited's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 510 employee reviews, it's clear that most employees have an average experience working at Eternal Limited's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.3.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Eternal Limited's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Eternal Limited's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 510 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Eternal Limited's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Eternal Limited's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Eternal Limited's Customer Success, Service & Operations Department?
Work culture at Eternal Limited's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 510 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Eternal Limited's Customer Success, Service & Operations Department,
click here
.
How is the job security at Eternal Limited's Customer Success, Service & Operations Department?
Based on 510 reviews on AmbitionBox, Eternal Limited's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Eternal Limited's Customer Success, Service & Operations Department. To read reviews about job security at Eternal Limited's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Eternal Limited's Customer Success, Service & Operations Department?
According to AmbitionBox, 34% of Eternal Limited's Customer Success, Service & Operations Department employees work from home permanently, 42% work from the office, and 24% follow a hybrid model, based on 103 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at Eternal Limited's Customer Success, Service & Operations Department?
To get a job at Eternal Limited's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Eternal Limited interview questions and practice your responses to prepare thoroughly.
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- Eternal Limited Customer Success, Service & Operations Department Reviews Reviews
|
Senior Associate
92
salaries
|  ₹3.3 L/yr - ₹8 L/yr |
|
Fleet Operations Manager
47
salaries
| ₹4.4 L/yr - ₹7 L/yr |
|
Team Lead
40
salaries
| ₹2.2 L/yr - ₹10.4 L/yr |
|
Customer Service Executive
35
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
|
Fleet Manager
30
salaries
| ₹3 L/yr - ₹7.1 L/yr |
Office cab/shuttle
11 total
responses
Free meal
10 total
responses
Joining bonus
7 total
responses
International/On-site exposure
6 total
responses
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