Zepto is rated
2.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
t
...
Read more
Zepto is rated
2.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Feb 2025
Likes
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jan 2025
Likes
Good experience
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not any issue
Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 18 Oct 2024
Likes
Team leaders managers all are friendly and will help you resolving your queries
Salary - Excellent
Skill development - Excellent
Job security - Good
Dislikes
Too much pressure
Promotions - Bad
Work satisfaction - Bad
Delivery Boy in
New Delhi
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jul 2024
Likes
Very nice job
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nhi very nice job
Work Details
Work policy:
Nhi
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 17 Aug 2024
Likes
Tbh I gave an interview and got selected . Joining is from 21 aug 2024 . I joined to make money with less work load . It seems it's morning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .
Skill development - Good
Job security - Good
Promotions - Good
Dislikes
They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .
Salary - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Navi Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 19 Oct 2023
Likes
It is okay due to some team leaders which support you. Work is very easy and WFH mostly.
Job security - Good
Dislikes
Fine with one week off, but we never get comp offs whenever we need it. I applied 3weeks prior to my bday, than too they could not schedule it. Management is very poor these days. Earlier it was good. Now it is like they want us to be "majbur & majdur"
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 22 Aug 2023
Likes
Permanent work from home no calling
Job security - Good
Dislikes
No proper management no proper establishment
Salary - Poor
Skill development - Bad
Promotions - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 16 Oct 2023
Likes
Meet by old friend
Dislikes
Parshality between associate and special person.
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Aug 2023
Likes
Nothing
Dislikes
Process, work ethics, support staff
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Zepto Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Procurement Lead in
Mumbai
Full Time
·
Procurement & Purchase Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 11 Feb 2025
Likes
All the managers are very polite and supportive, gives opportunities to grow.
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Dislikes
Family life and work life could not be balace while working with the company,
Job security - Bad
Work-life balance - Poor
Work Details
Work policy:
Compulsory office, in case any emergency u can take WFH.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Operations Manager in
Mumbai
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 27 Jan 2025
Likes
This is still a startup with very great vision, so come here to learn more and give little extra time than other companies expect from you. And eventually you will start giving it coz people around you are really charming and bring different kind of energy on floor.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Delayed appraisal cycles is the only thing I can will mention here in dislikes
Work Details
Work policy:
Depends not fixed, environment and nature will be dependent on your manager
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Manager 2 in
Kolkata
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
4.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jan 2025
Likes
Good Salary hike
Start up company, so have much opportunity to make various initiatives
Salary - Good
Promotions - Good
Dislikes
- To much Biasness Or Preference within Orida culture
- Kolkata dry Mh, top level person have low team handling skills and doing job by oiling
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
there is nothing to like about working here apart from saying working in a fast growing firm
Dislikes
extreme micro management
have no time consicousness that employees have life outside office - managers keep meetings at any time of the day even at 11pm and you cant attend online, you've to be in office only - when do we eat, spend time with family or sleep
way too toxic about every manager comes from top leadership
just wants to milk as much as possible, no employee friendly policies
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Cluster Manager in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Jan 2025
Likes
They will fool you to leave your well settled organization on the price of 30 to 40% hike.
Dislikes
No work life balance you will be asked to work like your own venture spending around 10 to 12 hours on shift, no job security the management will fire you without having any second thought despite you taken whatever initiative, additional benefits are part of fixed pay so don't get fooled, they offer 2 week off but manager will not talk about a single off.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Associate Director Sales in
Bangalore / Bengaluru
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Jan 2025
Likes
High on ambition, all the folks always rally together, great team members and individuals.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
The pace at which Zepto is moving, it can sometimes get overwhelming and there is not a moment to reminisce how far you've come and also, lack of RNR, and new joinee engagement - which as a matter of fact is now being worked upon, but this has a lot of scope for improvement
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Operating Manager in
Hyderabad / Secunderabad
Full Time
·
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 04 Jan 2025
Likes
They strive for the delivery the products to customers in less time than other companies
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
To deliver the results we need to work more than what is required so which helps in getting credibility in customers but we employees sacrifice more
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Store Manager in
Chennai
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Dec 2024
Likes
Nothing
Salary - Good
Skill development - Good
Dislikes
Zero personal life! Toxic management not even understanding your health issues family members health issues too! HR not providing any man power to your store but manager will question you about metrics!
Personal experience - hired for my native place but they are force to work on other state locations without any accommodation and food approvals total loss to me they are not providing any approvals in training period also better you stay low salary job with better work life balance and peace...Read More
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Deputy Cluster Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Dec 2024
Likes
Timely Salary, Striving for being best and follow labour regulations.
Dislikes
No HR is duly performing their HR related works. Micro management is all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Store Shift Incharge in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Dec 2024
Likes
Zepto is a fast-growing startup with a strong focus on technology and innovation. The company offers a dynamic and challenging work environment with opportunities to learn and grow. Zepto also has a strong emphasis on employee development and offers a variety of training and development programs.
Some of the positive aspects of working at Zepto include:
* Fast-paced and challenging work environment: Zepto is a fast-paced company, and employees are constantly challenged to find new and innovative ways to solve problems.
* Opportunities to learn and grow: Zepto offers a variety of training and development programs to help employees learn new skills and advance their careers.
* Strong emphasis on employee development: Zepto is committed to helping employees reach their full potential. The company offers a variety of resources and support to help employees succeed.
* Competitive compensation and benefits packages: Zepto offers competitive compensation and benefits packages to attract and retain top talent.
However, it's important to note that Zepto has also faced some criticism regarding its work culture. Some employees have reported long hours, late-night meetings, and a lack of work-life balance. It's important to weigh the pros and cons before considering a job at Zepto....Read More
Zepto is rated 2.5 out of 5, based on 2 reviews by employees on AmbitionBox.
Zepto is known for Company culture which is rated at the top and given a rating of 2.5. However, Skill development is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Zepto read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zepto?
According to AmbitionBox ratings, Zepto employees rate its salary and benefits as 2.5 out of 5. You can know more about Zepto Salaries at AmbitionBox
How is the work culture at Zepto?
Work culture is rated 2.5 at Zepto by 2 employees. While job security is rated 2.5 and work-life balance is rated 2.5 at Zepto. Read detailed reviews by employees of Zepto on AmbitionBox.