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3.5

based on 1.2k Reviews

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Zepto Customer Care Executive Mumbai Reviews

Updated 5 Sep, 2023
Overall Rating
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1.7/5
based on 3 reviews

Rating distribution

Category Ratings

2.9

Salary

2.0

Company culture

2.0

Work-life balance

1.3

Skill development

1.3

Promotions

1.0

Job security

1.0

Work satisfaction

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3 reviews found

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What people are saying about Zepto

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an assistant manager
12h
The Dark Side of Zepto & Zepto Café – What No One Talks About
At first glance, Zepto looks like the future of quick commerce ultrafast deliveries, sleek branding, and now, cafés popping up everywhere. But what’s really happening behind the scenes? Here’s the truth they don’t want you to know. 👇 Dark Patterns & Manipulative Pricing • Fake “Only 1 left!” alerts to push panic buying. • Hidden charges sneakily added at checkout. • Items mysteriously appearing in your cart. Hypergrowth = Chaos • Expanding at breakneck speed with zero focus on quality. • Undertrained staff, operational mess, and growing customer complaints. Fake Reviews = Manufactured Trust • 5-star ratings? Paid. • Negative reviews? Buried. • Employees forced to post fake praises. 💀 Toxic Work Culture • Weekend torture calls till midnight. • Public humiliation in Slack groups. • Impossible targets, mental health ignored. Zepto is built on exploitation, manipulation, and burnout. Think twice before trusting what you see.
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People also ask about Zepto, Mumbai Customer Care Executives

How is Zepto to work for?
Zepto is rated 1.7 out of 5, based on 3 reviews by employees on AmbitionBox. Zepto is known for Salary which is rated at the top and given a rating of 2.9. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Zepto read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zepto?
According to AmbitionBox ratings, Zepto employees rate its salary and benefits as 2.9 out of 5. You can know more about Zepto Salaries at AmbitionBox
How is the work culture at Zepto?
Work culture is rated 2.0 at Zepto by 3 employees. While job security is rated 1.0 and work-life balance is rated 2.0 at Zepto. Read detailed reviews by employees of Zepto on AmbitionBox.

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Zepto Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Zepto reviews submitted by Zepto employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zepto is the right company for you.
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Zepto Customer Care Executive Salaries in Mumbai
based on 6 salaries
₹3 L/yr - ₹4 L/yr
25% more than the average Customer Care Executive Salary in India
View more details
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