Y-Axis Overseas Careers Senior Immigration Consultant Reviews

Employer’s Response

Dear Colleague, We truly appreciate your review acknowledging Y-Axis as a great place to work. For over 25 years, we have built trust with our clients by upholding integrity as our core value. Ethical practices and empathy are embedded in everything we do, and we continuously reinforce these principles among our colleagues. You may have noticed multiple communications emphasizing ethics during your time with us. Transparency is fundamental to our operations. Every client receives accurate counseling, clearly documented deliverables, and an invoice with a Service Level Agreement (SLA). Our automated systems ensure consistent updates, keeping clients informed at every step. This commitment extends to our employees as well. During recruitment, we provide a clear outline of job expectations and employment terms for review and agreement. Joining Y-Axis is a voluntary decision made with a full understanding of responsibilities. While we offer strong support and tools to enable success from day one, we also expect diligence and performance. Complacency and unproductive behavior are not aligned with our values. As you rightly pointed out, there is immense earning potential along with continuous learning and growth opportunities. Many employees earn commissions amounting to 50-60% or even up to 100% of their base salaries through transparent, technology-driven incentive structures that eliminate human bias. We encourage a structured, goal-oriented approach to work. Consistency and focus help manage deliverables effectively and reduce work pressure. While we provide regular feedback for improvement, challenges may arise when feedback is not acted upon. At Y-Axis, we are equally committed to fostering a healthy work-life balance. Our structured workweek prevents excessive work hours and seven-day schedules. While punctuality and leave management are important, this flexibility ensures a balance between professional and personal commitments. Employees who meet their targets and responsibilities are not required to work on Sundays. Thank you for sharing your thoughts and for being a valued part of Y-Axis.

Employer’s Response

Dear Colleague, Thank you for your feedback. We’re glad to hear that you appreciate our efforts in monitoring and rewarding performance and compensation. Our compensation structure is designed to be competitive and fair, based on factors such as grade, experience, skills, and performance. This includes structured increments, promotions, and ample career development opportunities. To ensure transparency and timeliness, performance-based incentives and bonuses are paid alongside monthly salaries when targets are achieved and are clearly reflected in payslips. Additionally, weekly incentive payouts and monthly bonuses enable immediate recognition, eliminating the need for employees to wait an entire year for rewards. We are committed to the accurate and on-time processing of all compensation. Our meritocratic culture ensures that employees are rewarded based on measurable results, abilities and contribution rather than on seniority, favouritism, or other non-merit-based reasons. Everyone is given access to the same resources, training, and opportunities to prove their abilities. Decisions related to performance reviews and career progression are data-driven and supported by technology to ensure transparency, fairness and minimize bias, external influences or office politics. We would like to hear from you about the bias you seem to have experienced to bring in corrections as merited. We emphasize the importance of a planned approach on a daily basis, towards work and targets . Consistent and focused efforts are key to managing deliverables and reducing work pressure. While feedback is regularly provided for improvement, dissatisfaction may arise when such feedback is not implemented. We are equally committed to promoting a healthy work-life balance. Our structured workweek avoids excessive work hours or a seven-day schedule, and we provide flexibility for team members to select their preferred days off. While punctuality and leave management are important, this flexibility ensures a balance between professional and personal commitments. Employees who diligently perform their tasks and achieve their assigned targets are not required to work on Sunday. Our IT and data privacy policies, including mobile submission protocols, are clearly communicated during the hiring process. Adhering to these policies is essential to maintaining client confidentiality, secure and compliant workplace, and team members agree to these guidelines upon joining. Non-compliance with established policies—such as irregular work schedules, tardiness, or excessive breaks—necessitates corrective actions to uphold our standards. If employees conduct themselves responsibly, we provide a professional and empowering workplace environment, free from the need for micromanagement or overly rigid rules resembling a school-like atmosphere. We encourage them to take ownership of their actions, collaborate effectively, and thrive without unnecessary oversight. If you observe any instances of bias or have concerns, we strongly encourage you to contact HR for a thorough review and corrective action. You can reach us directly via the HR contact numbers shared regularly in the organization or email us at tellus@y-axis.com. We are here to support you.