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WNS

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3.4

based on 10.5k Reviews

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WNS Senior Customer Service Associate Mumbai Reviews

based on 11 reviews
Updated 22 Sep, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.1

Salary & Benefits

4.1

Job Security

3.4

Company culture

3.4

Work-Life balance

2.8

Skill development

2.8

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in WNS Senior Customer Service Associate Mumbai Reviews

11 reviews found

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What people are saying about WNS

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a graphic designer
2w
Hi, I'm a Graphic designer with 1.5 years of experience.Please refer if you have an opening
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People also ask about WNS, Mumbai Senior Customer Service Associates

Is WNS, Mumbai a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 11 employee reviews, it's clear that most senior customer service associates have a positive experience working at WNS, Mumbai. Salary & Benefits holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about salary & benefits and career growth on AmbitionBox.
Does WNS, Mumbai pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, WNS, Mumbai senior customer service associates rate their salary and benefits at 4.1 out of 5, based on 11 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that WNS, Mumbai is generally seen as a place that values and rewards its workforce fairly. You can know more about WNS, Mumbai's senior customer service associates salaries here and to read reviews specifically about salary and benefits at WNS, Mumbai for senior customer service associates, click here.
How is the work culture at WNS, Mumbai for Senior Customer Service Associates?
Work culture at WNS, Mumbai for senior customer service associates is rated 3.4 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at WNS, Mumbai for senior customer service associates, click here.
How is the job security at WNS, Mumbai for Senior Customer Service Associates?
Based on 11 reviews on AmbitionBox, WNS, Mumbai's senior customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at WNS, Mumbai for senior customer service associates, click here.

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WNS Senior Customer Service Associate Reviews by Locations

WNS Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 60% of employees reported the working days at W...NS as Rotational Shift. 70% employees reported the work timings at WNS as Flexible timing. Read more

Gender Based Ratings for WNS Senior Customer Service Associate Mumbai

based on 10 reviews
2.3
Rated by 3 Women

Rated 4.3 for Job Security and 3.6 for Career Growth

women
4.9
Rated by 7 Men

Rated 4.9 for Salary & Benefits and 4.0 for Company Culture

men

Working Days for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Rotational Shift
60%
Monday to Friday
20%
Alternate Saturday off
10%
Other
10%

Work Timings for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Flexible timing
Strict (8.30am - 5.30pm)
Strict (7am - 2.30pm)
70%
15%
15%

Shift Timings for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Day shift
100%

Business Travel for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
No travel
89%
International travel
11%
WNS Senior Customer Service Associate Salaries in Mumbai
based on 42 salaries
₹2 L/yr - ₹6 L/yr
10% more than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for WNS Senior Customer Service Associate Mumbai
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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