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WNS

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3.4

based on 10.6k Reviews

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WNS Senior Customer Service Associate Mumbai Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 28 Mar, 2022

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.1

Salary & Benefits

4.1

Job Security

3.4

Company culture

3.4

Work-Life balance

2.8

Skill development

2.8

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in WNS Senior Customer Service Associate Mumbai Reviews

1 review found

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What people are saying about WNS

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a compliance analyst
1w
Need Insights on WNS global services - Culture, WFH, and Work Environment
Hi all, I've recently been offered a position at WNS (Bengaluru) and would appreciate any insights on the company's culture, work environment, WFH flexibility, and work-life balance. Your feedback will help me make a well-informed decision.
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More about working at WNS

People also ask about WNS, Mumbai Senior Customer Service Associates

How is WNS to work for?
WNS is rated 4.1 out of 5, based on 11 reviews by employees on AmbitionBox. WNS is known for Salary & Benefits which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 4.1 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 3.4 at WNS by 11 employees. While job security is rated 4.1 and work-life balance is rated 3.4 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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WNS Senior Customer Service Associate Reviews by Locations

WNS Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 WNS review submitted by WNS employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 60% of employees reported the working days at WNS ...as Rotational Shift. 70% employees reported the work timings at WNS as Flexible timing. Read more

Gender Based Ratings for WNS Senior Customer Service Associate Mumbai

based on 10 reviews
2.3
Rated by 3 Women

Rated 4.3 for Job Security and 3.6 for Career Growth

women
4.9
Rated by 7 Men

Rated 4.9 for Salary & Benefits and 4.0 for Company Culture

men

Working Days for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Rotational Shift
60%
Monday to Friday
20%
Alternate Saturday off
10%
Other
10%

Work Timings for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Flexible timing
Strict (8.30am - 5.30pm)
Strict (7am - 2.30pm)
70%
15%
15%

Shift Timings for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
Day shift
100%

Business Travel for WNS Senior Customer Service Associate Mumbai

based on 11 reviews
No travel
89%
International travel
11%
WNS Senior Customer Service Associate Salaries in Mumbai
based on 42 salaries
₹2 L/yr - ₹6 L/yr
10% more than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for WNS Senior Customer Service Associate Mumbai
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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