WNS Non Voice Customer Service Executive Reviews

Likes

Salary on time and one side cab drop

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Less toxic culture also it depends on team lead and manager in the process

Dislikes

Actually the biggest thing in company is if you don't negotiate properly you're going to end up getting lesser salary than previous company, Actually done survey with my colleagues and my friends who work over there all of them told that we get lesser salary than previous company

Work Details

Work policy: After probation period you can get WFH for atleast 4 months after that it depends on your work, quality and in the hands of managers

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance

Dislikes

Everything about that organisation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.

Dislikes

There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Actually I don’t like anything about it.

Dislikes

Actually there is so much politics in WNS specifically manager doesn’t know how to behave and always do nonsense talk. There behaviour with employees is worst.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Worst Management in all over BPO sector. No upraisal and increments. Manager treats everyone according to his mood and removes his frustration on employees. Also he is more biased towards female employees and flirts with them.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

My profile was very good. My dedication towards work for 100% for which I was ever awarded from clients and WNS even.

Dislikes

No promotion in 7 years journey inspite of getting client award for excellence performance in quality. And many quarterly league of champions award from WNS for quality and production. My carrier growth is stuck because of no promotion, inspite of deserving 😌😌

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.

Dislikes

While WNS offers home drop services for women during night shifts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, Many other BPOs are there which is far better than WNS.

Dislikes

Too much of office politics. Group Manager, General Manager to safeguard themselves will ruin employees career.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security, manageable work load. Comfort level.

Dislikes

Less salary, less incentives, less referral amount, no night allowance, less growth opportunities, worst transport and cafeteria

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Not that much pressure of work, so that employees can easily plan their leave and maintain a good work life balance.

Dislikes

Policies are not framed properly, they update the policies very frequently. Nothing is systematic if you need some information you will have to find it at your own. HR team very inactive and even they don't know about most of the policies.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There is one HR in Pune, Maharashtra which make fun of candidates. Her name is SUFIA KHAN and she makes fake promises and tell candidates "congratulations, you are selected and please share your documents over mail" and when I share the documents she disappears for around 15 days and then I call the person who took the interview from anonymous number then he tells we have already asked the HR to hold the application. This kind of culture is not expected by the company like WNS. If you don't want to go ahead with the candidate then tell them and don't make fake promises and hopes. This is so Unprofessional Mrs. SUFIA KHAN. Please don't do this again with other candidate. The person feel so heart broken. The interviewer called me personally and told me that he will ask the HR to give offer letter, But the HR and the interviewer disappears....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing good to like.

Dislikes

Bet less package offered to new joiners and also to experienced employees. Even promotion is like a dry promotion where there is no increase in package but designation is increased.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Few Team members are good, I met good people as well

Dislikes

From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything, i just cant express my gratitude towards this company , I was working at Magarpatta Pune office My Hr Swati Thakur , my Senior Management and group manager Mukesh Oza one of the best person i have ever seen. Thank you WNS for everything you gave me. I would like to appreciate Transport/ facility/Cafeteria services as well.

Dislikes

No chance of any dislikes