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Engaged Employer

i

Whatfix

Compare

based on 89 Reviews

Filter reviews by

Whatfix Customer Success Manager Reviews

based on 3 reviews

i

Updated 12 Sep, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Work satisfaction

3.8

Salary

3.4

Work-life balance

3.4

Skill development

3.3

Job security

3.3

Promotions

3 reviews found

Sort by: Popular

Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Sep 2024

Likes

Good work culture!

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Working from home policy can be better. I have worked for just 6 months so cannot comment.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Jul 2023

Likes

You'll find people who are willing to help. You can manage to have a good work life balance. Salary is on time. Food served 4 times.

Work satisfaction - Good
Company culture - Good

Dislikes

Not so transparent HR, complex pay structure, there is a great depart from your CTC and in hand salary. Unwanted components in the CTC will reduce your in hand salary. Reward program is a joke, if you are a boss pet, you'll get a reward or forget it. Appraisal is a joke. Getting permission to work from home for a day is hassel. No option for Hybrid. leadership is losing focus on quality of the product. Very few remaining senior members are carrying all the load to keep the product alive. Please retain good employees by giving what they deserve....Read More

Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Oct 2023

Likes

Working with a Market Leader and Fortune 500 Customers

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Work-Life Balance, Lack of Hybrid Culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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posted on 24 Nov 2024

Likes

The opportunity to do different things with minimal supervision. Boss and leadership have faith in teams to achieve goals.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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Work Details

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posted on 08 May 2024

Likes

Peer group

Skill development - Excellent
Job security - Good

Dislikes

Policies, Incentives, no work from home

Salary - Poor
Promotions - Poor
Work-life balance - Poor

Team Manager in Bangalore / Bengaluru

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Operations Department

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Category Ratings

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posted on 26 Mar 2023

Likes

Learn new things Transparent communication

Skill development - Good
Job security - Good

Dislikes

work from office No recognition Working in silos

Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Project Manager in Bangalore / Bengaluru

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Technology / IT Department

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Category Ratings

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Job security

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Work satisfaction

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Company culture

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Work-life balance

posted on 28 Feb 2023

Likes

It's good to work here

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislikes

Other Whatfix Reviews

Executive Assistant in Bangalore / Bengaluru

Full Time

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Administration Department

3.0

Overall Rating

3.0

Category Ratings

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Job security

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Work-life balance

posted on 03 Oct 2024

Likes

NA

Dislikes

1. Work culture is too poor. 2.Micro manging was high 3. Self decision making was not a choice 4. GD and designation was partialy different from what offer letter holded. 5.Too much pressure on the role and pay is minimum. 6. Manager was not good. Everyday presure and frustration. Resigned due to non acceptable hike % and manager pressure.

Salary - Poor
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Sales Engineer in Bangalore / Bengaluru

Full Time

·

BD / Pre Sales Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

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Skill development

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Job security

1.0

Promotions

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Work satisfaction

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Company culture

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posted on 03 Oct 2024

Likes

Nothing

Dislikes

The most toxic culture, unethical management! Unrealistic mangers’ expectations! My 4th but worst experience till date. The expectations are so unrealistic that they are still not able to hire new people! You will only work, growth is not there at all!

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accounts Manager in Bangalore / Bengaluru

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Overall Rating

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Category Ratings

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Job security

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Promotions

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Company culture

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Work-life balance

posted on 16 Jul 2024

Likes

Nothing, company portrays to be a medium sized startup but is rigged from the inside. People hate and keep eyes on you always managers are jealous. They can remove you during your training time as well, there is no job security at Whatfix.

Dislikes

Can’t say much. Kindly read each and every point on offer letter. They manipulate people with high salaries and then remove them with 7 days notice period without any severance to them. Onboarding and recruitment team also doesn’t give a shit about the employees they are just doing their targets to hire people irrespective of who you are what backgrounds you have.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Product Designer in Bangalore / Bengaluru

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UI / UX Department

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posted on 06 Dec 2024

Likes

Company culture Great people Amazing work ethics Leadership is great Also had opportunity to work with founders Vara and Khadim, Had great vision.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

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Software Development Department

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posted on 26 Nov 2024

Likes

Learning is good

Job security - Good

Dislikes

Culture and office politics

Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Job security

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Promotions

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Company culture

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Work-life balance

posted on 12 Nov 2024

Likes

Work stability if you end up in gopd team.

Job security - Good
Work-life balance - Good

Dislikes

No growth both career and salary wise. Very limited learnings.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Content Specialist in Bangalore / Bengaluru (working remotely)

Full Time

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Non Voice Department

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Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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Promotions

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Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Nov 2024

Likes

Was happy because my pay was good, and had colleagues and Managers who supported in my decision of leaving the company soon…

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
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Dislikes

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posted on 22 Oct 2024

Likes

Good learning and upskilling opportunities.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good

Dislikes

Management can be better

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Product Manager in Bangalore / Bengaluru

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Job security

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Work satisfaction

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Work-life balance

posted on 08 Sep 2024

Likes

Nothing comes to my mind

Dislikes

Micro management, no long term vision, toxic environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Solution Engineer in Bangalore / Bengaluru

Full Time

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Sales Support & Operations Department

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Overall Rating

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Category Ratings

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Skill development

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Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2024

Likes

not good

Salary - Good
Skill development - Excellent
Job security - Excellent
Work-life balance - Good

Dislikes

everything is bit not nice here

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Success Manager Jobs at Whatfix

Manager - Customer Success (US) - (CS051224)

Bangalore / Bengaluru

4-10 Yrs

Not Disclosed

Senior/Customer Success Manager - (CS-250924)

Bangalore / Bengaluru

3-8 Yrs

Not Disclosed

People also ask about Whatfix's Customer Success Managers

How is Whatfix to work for?

Whatfix is rated 4.4 out of 5, based on 3 reviews by employees on AmbitionBox. Whatfix is known for Company culture which is rated at the top and given a rating of 4.1. However, Job security is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Whatfix read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Whatfix?

According to AmbitionBox ratings, Whatfix employees rate its salary and benefits as 3.8 out of 5. You can know more about Whatfix Salaries at AmbitionBox

How is the work culture at Whatfix?

Work culture is rated 4.1 at Whatfix by 3 employees. While job security is rated 3.3 and work-life balance is rated 3.4 at Whatfix. Read detailed reviews by employees of Whatfix on AmbitionBox.

Tell us how to improve this page.

Whatfix Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Whatfix reviews submitted by Whatfix employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Whatfix is the right company for you. 100% of employees reported the worki...Read more

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Whatfix Customer Success Manager Reviews

Working Days for Whatfix Customer Success Manager

based on 3 reviews

Monday to Friday

100%

Work Timings for Whatfix Customer Success Manager

based on 3 reviews

Strict (5.30pm - 2.30am)

100%

Shift Timings for Whatfix Customer Success Manager

based on 3 reviews

Night shift

100%

Business Travel for Whatfix Customer Success Manager

based on 3 reviews

International travel

67%

Within city

33%

Whatfix Customer Success Manager Salary

based on 32 salaries

₹16 L/yr - ₹32 L/yr

82% more than the average Customer Success Manager Salary in India

View more details

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